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Banking and Finance >> How to register or reset PIN for Polaris Bank USSD transaction

How to register or reset PIN for Polaris Bank USSD transaction

How to register or reset PIN for Polaris Bank USSD transaction.

The processes listed below will guide you on How to register, create or reset PIN or for Polaris Bank USSD transaction:
Polaris Bank

Register or reset PIN for Polaris Bank USSD transaction

Register your pin for Polaris Bank USSD Transaction

Dial *833# on the phone number you use to open your Polaris Bank Account (or where you receive your alert) OR dial *833# to register account, to register your pin, then you can create a 4 digit pin, then follow the other instructions.

Reset your pin for Polaris Bank USSD Transaction

Dial *833# on the phone number you use to open your Polaris Bank Account (or where you receive your alert) , follow the on screen instruction to reset your pin.

Forgotten PIN for Polaris Bank USSD Transaction

Have you forgotten Your PIN for USSD or PIN is not working, Please you will need to visit a branch and meet a Customer Service agent for assistance on resetting or reactivating Your PIN.

Other Polaris Bank USSD Transaction

Buy airtime and recharge your phone from Polaris Bank
How to check Polaris Bank account Balance
Polaris Bank Transfer Code
Hope with this, You have learnt How to register or reset PIN or Account for Polaris Bank USSD transaction.
Please share and like below, also comment below for any problem faced or encountered.

254 thoughts on “How to register or reset PIN for Polaris Bank USSD transaction”

  1. I was planning on making transfer, I was asked to dial *833*5# to get my pincode I did as requested,so it as well requested for my date of birth I inserted it and now I’m getting reply,telling me my date of birth isn’t correct……..After all the stress I went through.

  2. The USSD code is not work hence I have not been able to make necessary transactions please be of necessary assistance same for the mobile app.

  3. I wanted to activate my account by using the pin you provided here but it showing service unavailable due to service provider glitch. Please put me through

  4. In 2022,this mobile app hasn’t improved.
    Please u guys should work on it.
    I can’t transfer money. Always saying transaction failed.
    I don’t have this problem with my other banks.
    This is very upsetting.

  5. Hello i wan transfer money but if i del the pin 833 to transfer the will ask my date of birth help me with my date of birth please or show me the way to transfer.

  6. I’m really mistake to use this bank account because they don’t know even their employers how to accept customers in a good character and conduct

  7. Adeniran soliat fadekemi

    I dial *833# and is telling me account has been deactivated and anytime i dial the code is telling me account has been deactivated why

  8. I tried using the code *833# but when I input my date of birth, it always say incorrect date of birth.
    And I am sure I entered the correct date of birth

  9. My Polaris smart code is not working on my sim I register with my bank. I have been trying it over 6monty but still not work

  10. Landed titilayo fatimah

    Dear polaris, I reset my pin and I dial the code after but unfortunately, it was telling me that my account has been deactivated. Plß what can I do.

  11. What’s the format for writing date of birth? I have been trying to ser my pin and it always bring a message asking me to enter my date of birth, but once i entered it, it will tell me invalid account account details. Its annoying

  12. Nonsense ussd..it is not working…I v tried over 50times..its asking for date of birth..with the format of DDMMMYYYY after inputting it ..it ll say invalid selection

  13. I just got my ATM card and I’ve activated it.
    I needed to transfer money and I was asked for the last 6 digits of my pan
    I provided it but it said authentication failed.
    I put in *833*10# for my otp but it also said it can’t be retrieved.
    I don’t understand what is going on….

  14. I’m having issue with ussd when it got to DOB and I fills my DOB it says Invalid request and have complained in polaris banks, they even tried to help me out but unfortunate still encounter this issue. Cos I really need this ussd of a thing.

  15. i need to change pin bcs i dont no the person is deducted money in my account How can i get the new Pin bcs Iam afraid I stil like this bank.

      1. Yusuf Gbolahan Taoheed

        Thought mobile transaction should be easier, but I tried inputting my DOB required using the ussd code but keeps telling invalid account. abeg what’s the correct format to write DOB for your bank?

  16. Aremu John Oluwatosin

    USSD code is not going through on my mibile phone since all these years till now.
    I don’t know why it’s always shown unfinished on registered line which I used open an account with you.
    “While other Banks are going through well both online transaction, and transfer code.
    ” However, USSD/Transfer code always going 24/7 at other Banks.
    “Meanwhile, other Bank aren’t like that.
    Peradventure, I will shutdown my account at your Bank, and Banking with another bank.
    Why is yours like that?

  17. The ussd code is a disappointment.its like that only in Polaris.if only there are other alternative means,it could have been better.

  18. Polaris please ur service is good enough I can do a transfer from my account and this thing is affecting my business please make some correction pls

  19. Please what is the problem of Polaris bank I can’t make a transfer to someone why this please make your service okay for people to make a transfer all times saying verify the number and try again what does that mean please I don’t like this make some arrangements please

    1. Polaris please ur service is good enough I can do a transfer from my account and this thing is affecting my business please make some correction pls

  20. I’m having issue registering polaris app
    It’s asking of password, I typed the desirable one, and still displaying invalid password

  21. Each time I dial the pin it’s always show me connection problem or invalid MMI code, beside I miss placed my ATM card and they just transferred money into the account so I want to transfer the money out of the account I can’t, and where I am now the bank do not exist here.

  22. Oluwadare Timilehin Jacob

    Hello, I want to create my transfer code, and they ask me to dial *833#, when I do so, it also ask for my date of birth, I entered it, which is 03/03/1992 and is telling me that is not correct, please I want you to help me with my date of birth.

  23. Norma Joseph mzahan

    Please I want to make transfer from my Polaris bank account to my first bank account but it seems difficult, because I didn’t register for an Atm card with the Polaris account there fore I can’t provide numbers on the card for registration.
    Its from my Polaris to first bank and its difficult on like from first bank to polaris. Thank you

  24. I have been trying to transfer money to another bank,am being asked to input otp from token or ATM pan.No otp was sent to me and I don’t have an ATM.Its frustrating.

  25. I can transfer a money but the problem is that I can only transfer #3k per day I need to upgrade the limit wo

    1. You will need a branch to upgrade Your transfer limit. Thanks
      This also might be on the type of account you use.

  26. Hello, I have a serious issue right now, I don’t have atm card and I need to transfer to another bank which is so urgent but the limit is just 20k per day😥. And I’ve been to your branch but they are not working
    Is their anything I can do? Reply ASAP

  27. I misplaced my phone including the ATM and my I.D Card but I can’t retrieve my line due to lock down and banks closure.. though I downloaded Polaris app on another phone… Trying to transfer cos I have all numbers required from my ATM card but just that I can get the otp number from the line I use to get the alert … So how can u help me

  28. Please, anytime I dail *833# on the number I use to register my account..it do tell me request failed… please what can I do?

  29. My mom account has been deactivate through ussd code.but how can i resolve it,because i can’t go to bank due to covid-19

  30. pls i need your Asistance polaris Bank,since 08:14am today ,i want to tranper my money to other bank but not to do,the bank asking me otp but i havent it ,in katsina its in lockdawn no branch is warking,so what can i do here at home pls?i need your asistance pls

  31. I wanted to transfer money to someone and it asking for my date of birth and I wrote it but it says it incorrect if u can please help me get it here

      1. Polaris bank has been one hell of a bank. Nothing works well with this bank, always frustrating people. Is it every month that Vulte is updated? Yet, when one tries to do that, it won’t work. USSD sef, nothing to show for it.

  32. Pls I tried to make transfer to polaris bank, after entering the pin, it is then requesting for otp from token and I used this code *322*0# which was not sent and I don’t have an active ATM card now. Pls I need ur assistance immediately.

  33. I tried to buy airtime from my account but requesting for my account number and date of birth but after imputing it their said invalid account account details

  34. Pls I tried to make transfer to other account after entering the pin, it is then requesting for otp from token which was not sent and I don’t have ATM card. Pls I need ur assistance immediately.

    Reply

    1. Do you have a token?
      If you don’t, please check if the transfer is not above your Account type limit?
      Also check your phone, if you receive a message in form of OTP

  35. Pls I tried to make transfer to other after entering the putting the pin, it is then requesting for otp from token which was not sent and I don’t have an active ATM card now. Pls I need ur assistance immediately.

  36. Salami kafayat omowunmi

    I can not transfer to another person, saying invalid error, during this lock down no cash to spend and u banks did not open, pls is there any other way that I can do to transfer.

  37. Please I lost my MTN SIM card that I use to acess my Polaris bank account how can I use another MTN SIM card to access my account

  38. Jimoh Rashidat Bisola

    Am trying to send money to another Polaris account but the system is saying account verification error
    what should I do

  39. Mukaila Kawo Mohammed

    I wish to apply for your payday loan through the code *833*12# but your bank is not giving me access despite I don’t owe bank and I have my salary account with it. Open access for me.

  40. Please I want to access my account they’re telling me to put my account number I do after that now is my date of birth. Please how can I do it

  41. Please I need the code to deactivate my atm, it was stolen yesterday and have try to get the code but it given me another thing, please kindly update the code to me

  42. Team Polaris you really need to fix your bank app I mean there’s no one single comment about your bank app everyone’s just complaining and you guys didn’t do s***. Anyways my own problem is I forgot my login to the app so i can I go about this?

  43. Please I can’t transfer into another bank account anytime I try it only reply me connection problem and I have been trying for 2 monfh

  44. I activated my pin using ussd code,I want to deactivate it,because it’s my savings account I dont want to carry out any transaction at all.

  45. polaris management plz upgrade or else i will come and close my account must i always come to the bank for transactions ?

  46. The next thing now is that they are hacking into their system and accessing customers’ details. Mine is dormant now because of this issue. I will rather abandon the bank than losing my money to one fake fool who is genuinely leveraging on Polaris loopholes…

  47. The next thing now is that they are hacking into their system and accessing customers’ details. Mine is dormant now because of this issue. I will rather abandon the bank than flooding my money to one fake fool who is genuinely leveraging on Polaris loopholes…

  48. Everyone here is complaining and truth be told it’s scary. Please, I opened my prince’s account and mine with the same mobile number. Now I have registered his for mobile banking but I find it difficult to do the same with mine maybe because it’s the same number. What do I do? Please, don’t ask me to go to a customer service.

  49. I haven’t seen a useless bank like this before.I have been trying *833# to transfer money and are telling me that no response from the host

  50. Those in the country cannot do mobile banking successfully and you are asking those outside count. Na waoh oh. I tire for this type of olden day bank oh

  51. If you don’t know what to say, you better keep quiet. Do you think we are babies in mobile banking? Polaris bank should better upgrade their transactions to 21st mobile banking not the opposite

  52. I do think this polaris bank will do better as a POS shop. Online service is zero. Transfer code 833 an apology. Customer services are poor. Just fed with their sick systems.

  53. finally I thought I was the only one with this issues, I can’t transfer with there ussd code and I can’t use there mobile app, I have visited there branches a lot of times still it can’t be rectified.

  54. I also face the problem i cant access my online i don,t know why am not in country now what can i do am confuse self ..i need badly ..

  55. hello pls i did my online mobile banking yers….. since den all d details ive been using to log in is saying log in id or password is not correct pls kindly help me…to change or resolve it…

      1. I have been trying to get pin too by using *833# and its not working.. I’m getting the message invalid MMI code … But if I try to transfer, it comes up but no pin to complete it..

    1. This bank needs help honestly,even with two bank put together you still don’t have good service…I have been trying to reset my transfer code true 833 and I can’t get good response…if you can not give us good service you people should fold na..haba

      1. Polaris please my friend transferred 1500 Naira in to my virtual banking account and I have the problem of using *833 to check my balance even I couldn’t see any alert from them and my friend has been debited please help me

    1. I’m very disappointed of you people because the bank isn’t much Rich in information ,I been trying to do a transfer but isn’t working why??? With Others Bank is easy but why Polaris bank

    2. Good day all, please a so sorry for the problem each and every one of you is facing, in other to access our USSD transactions please use the last 4 digit of your ATM CARD, polaris IT team is working hard to fix the issue of you not being able to Reset your USSD CODE PASSWORD and also the *833# command.
      Miracle Ugwunnadi I AM POLARIS

    3. I have been trying to use the transfer code since but unable even went to the branch and I was told that it has been fixed but to no avail, I don’t understand this bank oooo

    4. My complain is why is it dat all other banks are maintaining 0 or 100 balance and polaris ‘s own is still 2,000

    5. IYAENEOMIE COMFORT SEKENIBO

      Am trying to register my pin on how to transfer is not working but my money is been deducted without a any good result,, so is there any other way to register my pin on how to transfer?

    6. Olufunmi Elizabeth Eruola

      I can’t create a pin for transfers.
      Each time i dial 833,it will say connection problem or invalid IMM code..i don’t know what that means pls.

    7. Mrs. Nkoyo Ibanga Ibok

      I have been trying to register with d Polaris bank mobile profile using d *833#. Each time I was told that it was an invalid code. Pls what is d correct code?

    8. Have been trying to transfer money through the *833# to no avail.
      Have used *833* amount*account number #, each time #10 was deducted but at end it always said pin tries exceeded. It has happened more than 6times without the account been credited.

    9. I have repeatedly visited your bank at sapon abeokuta to complain about none function of *833# code but no improve results kehinde

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