StarTimes Customer Care Contact, Social Media Handle & Email Address
StarTimes is enjoyed by many Nigerians to watch TV at a subsidised rate. It is an alternative to DSTv and GoTV and has served many Nigerians with local and international channels. With a decoder and antenna or dish, you have access to various programs from all over the world. If you need to reach their customer care due to any problem you are experiencing, you can reach them through the contact details made available here.
Before that, let’s see an overview of StarTimes Bouquet:
StarTimes Bouquet, Channels, and Price
Startimes Bouquets are divided into two: Antenna Bouquet and Dish Bouquet
Antenna Bouquet
- StarTimes Nova – 31 Channels (N900/month)
- StarTimes Basic – 39 Channels (N1,700/month)
- StarTimes Classic – 28 Channels (N2,500/month)

Dish Bouquet
- StarTimes Nova – 29 Channels (N900/month)
- StarTimes Smart – 39 Channels (N2,200/month)
- StarTimes Super – 25 Channels (N4,200/month)
- StarTimes Chinese – 20 Channels (N6,600/month)

StarTimes Customer Care Contact Details
- StarTimes Customer care Number: 09087040397, 094618888 , 01461888
- StarTimes Facebook Page: https://www.facebook.com/StarTimesNG/

- StarTimes Twitter Page: https://twitter.com/StarTimes_Ng

- StarTimes Instagram Page: https://www.instagram.com/StarTimesNG/

- StarTimes Nigeria Website:https://www.startimes.com.ng
- Startimes Email Address: support@startimes.com.ng
- StarTimes Office Address: Skye Bank House, Fatai Atere Way, Mushin, Lagos
You can also check out
DStv Subscription Package, Prices with Channels
Startimes Subscription Package, Prices, And Channel List For Each Plan
GOtv Subscription Package GOtv Max, Jolli, Jinja and Lite Channel List and Price
GOtv Assigned Channel Number with Channel
GoTV Customer Service Contact, Social Media Handle & Email Address
Top 5 Best Web Browsers for Android
Top 5 Best Music Player Apps for Android
Top 5 Best Alarm Clock Apps for Android
Top 5 Best eBook Reader Apps for iPhone and iPad
Top 4 Best VPN Apps for iPhone and iPad
Top 5 Best Apps for Monitoring Data on iPhone and iPad
Top 5 Best Translation Apps for iPhone and iPad
Top 5 Best Alarm Apps for iPhone and iPad
Top 5 Best Calendar Apps for iPhone and iPad
Top 5 Best Photo Editing Apps for iPhone and iPad
Hope with this, you have learnt StarTimes Customer Care Contact, Social Media Handle & Email Address.
Please share and like below, also comment below for any problem faced or encountered.
Ojo Simon says
I subscribed through my bank app on the 16th of March and I still get “no access. Not subscribed” message till now.
Card number – 02110780291
Timothy says
Please be patient or contact customer care
Use channels stated in the article
Atai rebecca says
Its 3 days now sinve i paid my VIP channels but up to npw its telling me its not subscribed the same thing happened the last time i payed, the problem is always saved when its left 2 days for it to expire. Please work on this issue coz its becoming too much thats big lose for us clients.
Stephen Jekese says
It’s a week now since I sent money to startimes main in Zimbabwe but there is no subscription has been done all channels are still closed. If startimes Zimbabwe has closed, I need my money back.
Smart card 02577899580
My number +263774847504
Stephen Jekese says
It’s a week now since I sent money to startimes main in Zimbabwe but there is no subscription has been done all channels are still closed. If startimes Zimbabwe has closed, I need my money back.
My number +263774847504
Janet says
I subscribe through App last week and is not showing
Smart card number 08131507690
Abolore adegbola says
I made payment on my decorder on Saturday ND it not showing
My smartccard number—02725028553
Shaibu. Onuvava Tahir says
My name is Shaibu Onuvava Tahir. I did subscription yesterday. Since yesterday, I have not being able to watch any program because of the following messages displaying on my TV screen.
1. Downloading data.
2. E06. Receiving DSI timeout, system restart
3. N0.10 :: Software updates in progress. The decoder will restart in 30 seconds please do not switch off the power.
After this, it will continue this process again.
This is my smart card number 02721686648
Please kindly help me to rectify the issue. Thanks
Shaibu. Onuvava Tahir says
My name is Shaibu Onuvava Tahir. I did subscription yesterday. Since yesterday, I have not being able to watch any program because of the following messages displaying on my TV screen.
1. Downloading data.
2. E06. Receiving DSI timeout, system restart
3. N0.10 :: Software updates in progress. The decoder will restart in 30 seconds please do not switch off the power.
After this, it will continue this process again.
This is my smart card number 02721686648
Samuel says
I subscribe last night classic bouquet but I was not given classic bouquet kindly upgrade with classic bouquet here are my decoder number 02027407914
Samuel says
I subscribe last night with classic bouquet but I was given classic kindly up grade me to classic bouquet my decoder number 02027407914
brian oyombe says
I paid for 2 days of viewing on classic bouquet and it’s not showing decoder number is 02723323193
Abubakar Usman says
This morning my children complained the data had finished. I recharged with my phone 2,750 under classic. But as I write it’s not reflecting I have call your contact line was not connecting. My decorder number is 02577780212.
I.am.in Mararaba Nasarawa state the CSU number in my location was ringing but she could not pick. You guys are doing the business wrongly. If you you know the numbers will not connect why do you have to put it as a contact line? Pls improve on your service delivery.
Hassan saidu says
Acct:228**863
DT:18/10/2022:9:16:19PM
MC Loc Web Prch-229120100281–Payst
DR Amt:2,750.00
Bal:48,808.89
REF:626602412
I made this payment via App but still not working
Startime what ca i do?
N0:: 01831072384
Amount paid; 2 750
Date 19,l10,2022
Sharon says
I have paid for my startimes and it isn’t responding…. please work out on that please ACC 02133798786
Timothy says
Please use channels stated in the article. Thanks
Mohammed Bala says
Yesterday I have subcribe my decoder, and uptill now is not showing try to resolve it please,02146097772
Timothy says
Please use channels stated in the article. Thanks
Adewale Mutalib says
Just subscribed #1750 classic bouquet antenna , nothing is showing on my tv,02721747945
Timothy says
Please use channels stated in the article. Thanks
Adeyemi says
I subscribe my decoder since yesterday and uptill now is not showing try to resolve it now pls 01831497432
Timothy says
Please try to reset app.
If issue persist, Please write an email to Startimes customer service and provide your IUC Number. Thanks
Tobias says
My decorder is asking for pin kindly help.
Lisper wamaitha says
Whats wrong that I can’t access some channels and they were there especially local channels? So frustrating 😫
Olawale George says
My card nos is 02027249846 subscribed on BASIC bouquet on 30/8/2022 on Paystack but to my surprised,my account was multiple debited.I have contacted Paystack and confirmed that the money has been sent to your account.
Please,I need my refund..
Daniel Momany 0725407841 says
Please my decoder does not access and not subscribed. Only KBC showing,please help me account 02102197884. Free to air decoder
Daniel Momanyi says
Please my decoder does not access and not subscribed. Only KBC showing,please help me account 02102197884. Free to air decoder
Grace seala says
My do have any signal
Fatma Vumbi says
I bought a startimes decoder yesterday but I can’t access the channels kindly assist,,,,,,, 02723357474