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You are here: Home / Television / StarTimes Customer Care Contact, Social Media Handle & Email Address

StarTimes Customer Care Contact, Social Media Handle & Email Address

StarTimes Customer Care Contact, Social Media Handle & Email Address

StarTimes is enjoyed by many Nigerians to watch TV at a subsidised rate. It is an alternative to DSTv and GoTV and has served many Nigerians with local and international channels. With a decoder and antenna or dish, you have access to various programs from all over the world. If you need to reach their customer care due to any problem you are experiencing, you can reach them through the contact details made available here.

Before that, let’s see an overview of StarTimes Bouquet:

StarTimes Bouquet, Channels, and Price

Startimes Bouquets are divided into two: Antenna Bouquet and Dish Bouquet

Antenna Bouquet

  • StarTimes Nova – 31 Channels (N900/month)
  • StarTimes Basic – 39 Channels (N1,700/month)
  • StarTimes Classic – 28 Channels (N2,500/month)
StarTimes Antenna Bouquet
StarTimes Antenna Bouquet

Dish Bouquet

  • StarTimes Nova – 29 Channels (N900/month)
  • StarTimes Smart – 39 Channels (N2,200/month)
  • StarTimes Super – 25 Channels (N4,200/month)
  • StarTimes Chinese – 20 Channels (N6,600/month)
 Startimes Dish Bouquet
Startimes Dish Bouquet

StarTimes Customer Care Contact Details

  • StarTimes Customer care Number: 09087040397, 094618888 , 01461888
  • StarTimes Facebook Page: https://www.facebook.com/StarTimesNG/
Startimes Facebook Page
Startimes Facebook Page
  • StarTimes Twitter Page: https://twitter.com/StarTimes_Ng
StarTimes Twitter Page
StarTimes Twitter Page
  • StarTimes Instagram Page: https://www.instagram.com/StarTimesNG/
Startimes Instagram Page
Startimes Instagram Page
  • StarTimes Nigeria Website:https://www.startimes.com.ng
  • Startimes Email Address: support@startimes.com.ng
  • StarTimes Office Address: Skye Bank House, Fatai Atere Way, Mushin, Lagos

You can also check out

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Hope with this, you have learnt StarTimes Customer Care Contact, Social Media Handle & Email Address.

Please share and like below, also comment below for any problem faced or encountered.

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Reader Interactions

Comments

  1. Ojo Simon says

    March 26, 2023 at 6:14 pm

    I subscribed through my bank app on the 16th of March and I still get “no access. Not subscribed” message till now.

    Card number – 02110780291

    Reply
    • Timothy says

      April 2, 2023 at 8:42 pm

      Please be patient or contact customer care
      Use channels stated in the article

      Reply
  2. Atai rebecca says

    March 11, 2023 at 12:10 pm

    Its 3 days now sinve i paid my VIP channels but up to npw its telling me its not subscribed the same thing happened the last time i payed, the problem is always saved when its left 2 days for it to expire. Please work on this issue coz its becoming too much thats big lose for us clients.

    Reply
  3. Stephen Jekese says

    February 3, 2023 at 3:56 pm

    It’s a week now since I sent money to startimes main in Zimbabwe but there is no subscription has been done all channels are still closed. If startimes Zimbabwe has closed, I need my money back.
    Smart card 02577899580

    My number +263774847504

    Reply
  4. Stephen Jekese says

    February 3, 2023 at 3:42 pm

    It’s a week now since I sent money to startimes main in Zimbabwe but there is no subscription has been done all channels are still closed. If startimes Zimbabwe has closed, I need my money back.
    My number +263774847504

    Reply
  5. Janet says

    January 3, 2023 at 9:16 am

    I subscribe through App last week and is not showing
    Smart card number 08131507690

    Reply
  6. Abolore adegbola says

    January 2, 2023 at 3:27 pm

    I made payment on my decorder on Saturday ND it not showing
    My smartccard number—02725028553

    Reply
  7. Shaibu. Onuvava Tahir says

    December 30, 2022 at 9:48 am

    My name is Shaibu Onuvava Tahir. I did subscription yesterday. Since yesterday, I have not being able to watch any program because of the following messages displaying on my TV screen.
    1. Downloading data.
    2. E06. Receiving DSI timeout, system restart
    3. N0.10 :: Software updates in progress. The decoder will restart in 30 seconds please do not switch off the power.
    After this, it will continue this process again.
    This is my smart card number 02721686648
    Please kindly help me to rectify the issue. Thanks

    Reply
  8. Shaibu. Onuvava Tahir says

    December 30, 2022 at 9:46 am

    My name is Shaibu Onuvava Tahir. I did subscription yesterday. Since yesterday, I have not being able to watch any program because of the following messages displaying on my TV screen.
    1. Downloading data.
    2. E06. Receiving DSI timeout, system restart
    3. N0.10 :: Software updates in progress. The decoder will restart in 30 seconds please do not switch off the power.
    After this, it will continue this process again.
    This is my smart card number 02721686648

    Reply
  9. Samuel says

    December 25, 2022 at 11:14 am

    I subscribe last night classic bouquet but I was not given classic bouquet kindly upgrade with classic bouquet here are my decoder number 02027407914

    Reply
  10. Samuel says

    December 25, 2022 at 11:11 am

    I subscribe last night with classic bouquet but I was given classic kindly up grade me to classic bouquet my decoder number 02027407914

    Reply
  11. brian oyombe says

    December 24, 2022 at 6:32 am

    I paid for 2 days of viewing on classic bouquet and it’s not showing decoder number is 02723323193

    Reply
  12. Abubakar Usman says

    November 4, 2022 at 9:35 am

    This morning my children complained the data had finished. I recharged with my phone 2,750 under classic. But as I write it’s not reflecting I have call your contact line was not connecting. My decorder number is 02577780212.
    I.am.in Mararaba Nasarawa state the CSU number in my location was ringing but she could not pick. You guys are doing the business wrongly. If you you know the numbers will not connect why do you have to put it as a contact line? Pls improve on your service delivery.

    Reply
  13. Hassan saidu says

    October 19, 2022 at 10:16 pm

    Acct:228**863
    DT:18/10/2022:9:16:19PM
    MC Loc Web Prch-229120100281–Payst
    DR Amt:2,750.00
    Bal:48,808.89
    REF:626602412

    I made this payment via App but still not working
    Startime what ca i do?

    N0:: 01831072384
    Amount paid; 2 750
    Date 19,l10,2022

    Reply
  14. Sharon says

    October 6, 2022 at 6:17 pm

    I have paid for my startimes and it isn’t responding…. please work out on that please ACC 02133798786

    Reply
    • Timothy says

      October 6, 2022 at 8:51 pm

      Please use channels stated in the article. Thanks

      Reply
  15. Mohammed Bala says

    September 30, 2022 at 10:19 am

    Yesterday I have subcribe my decoder, and uptill now is not showing try to resolve it please,02146097772

    Reply
    • Timothy says

      September 30, 2022 at 8:53 pm

      Please use channels stated in the article. Thanks

      Reply
  16. Adewale Mutalib says

    September 26, 2022 at 10:53 am

    Just subscribed #1750 classic bouquet antenna , nothing is showing on my tv,02721747945

    Reply
    • Timothy says

      September 28, 2022 at 9:49 pm

      Please use channels stated in the article. Thanks

      Reply
  17. Adeyemi says

    September 20, 2022 at 8:17 pm

    I subscribe my decoder since yesterday and uptill now is not showing try to resolve it now pls 01831497432

    Reply
    • Timothy says

      September 20, 2022 at 9:47 pm

      Please try to reset app.
      If issue persist, Please write an email to Startimes customer service and provide your IUC Number. Thanks

      Reply
  18. Tobias says

    September 12, 2022 at 1:54 pm

    My decorder is asking for pin kindly help.

    Reply
  19. Lisper wamaitha says

    September 12, 2022 at 10:58 am

    Whats wrong that I can’t access some channels and they were there especially local channels? So frustrating 😫

    Reply
  20. Olawale George says

    September 10, 2022 at 6:37 am

    My card nos is 02027249846 subscribed on BASIC bouquet on 30/8/2022 on Paystack but to my surprised,my account was multiple debited.I have contacted Paystack and confirmed that the money has been sent to your account.
    Please,I need my refund..

    Reply
  21. Daniel Momany 0725407841 says

    August 15, 2022 at 6:26 pm

    Please my decoder does not access and not subscribed. Only KBC showing,please help me account 02102197884. Free to air decoder

    Reply
  22. Daniel Momanyi says

    August 15, 2022 at 6:24 pm

    Please my decoder does not access and not subscribed. Only KBC showing,please help me account 02102197884. Free to air decoder

    Reply
  23. Grace seala says

    August 11, 2022 at 8:13 pm

    My do have any signal

    Reply
  24. Fatma Vumbi says

    August 8, 2022 at 6:38 pm

    I bought a startimes decoder yesterday but I can’t access the channels kindly assist,,,,,,, 02723357474

    Reply

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