StarTimes Customer Care Contact, Social Media Handle & Email Address
StarTimes is enjoyed by many Nigerians to watch TV at a subsidised rate. It is an alternative to DSTv and GoTV and has served many Nigerians with local and international channels. With a decoder and antenna or dish, you have access to various programs from all over the world. If you need to reach their customer care due to any problem you are experiencing, you can reach them through the contact details made available here.
Before that, let’s see an overview of StarTimes Bouquet:
StarTimes Bouquet, Channels, and Price
Startimes Bouquets are divided into two: Antenna Bouquet and Dish Bouquet
Antenna Bouquet
- StarTimes Nova – 31 Channels (N900/month)
- StarTimes Basic – 39 Channels (N1,700/month)
- StarTimes Classic – 28 Channels (N2,500/month)
Dish Bouquet
- StarTimes Nova – 29 Channels (N900/month)
- StarTimes Smart – 39 Channels (N2,200/month)
- StarTimes Super – 25 Channels (N4,200/month)
- StarTimes Chinese – 20 Channels (N6,600/month)
StarTimes Customer Care Contact Details
- StarTimes Customer care Number: 09087040397, 094618888 , 01461888
- StarTimes Facebook Page: https://www.facebook.com/StarTimesNG/
- StarTimes Twitter Page: https://twitter.com/StarTimes_Ng
- StarTimes Instagram Page: https://www.instagram.com/StarTimesNG/
- StarTimes Nigeria Website:https://www.startimes.com.ng
- Startimes Email Address: support@startimes.com.ng
- StarTimes Office Address: Skye Bank House, Fatai Atere Way, Mushin, Lagos
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Hope with this, you have learnt StarTimes Customer Care Contact, Social Media Handle & Email Address.
Please share and like below, also comment below for any problem faced or encountered.
I subscribed my decoder and it not up to a month you people told me that it has expired😢💔
I have subscribed 3 times this month for classic bonquet but nothing is showing. My smartcard number 02586587400
I paid for one month sub from palmpay app on may 27 n it stop showing now on June 12 not up a month pls what’s the problem recorder Num is 02146122234
Please maybe you are operating on PAY AS use.
Use channels stated in the article
Please Use channels stated in the article
I subscribed through my bank app on the 16th of March and I still get “no access. Not subscribed” message till now.
Card number – 02110780291
Please be patient or contact customer care
Use channels stated in the article
Its 3 days now sinve i paid my VIP channels but up to npw its telling me its not subscribed the same thing happened the last time i payed, the problem is always saved when its left 2 days for it to expire. Please work on this issue coz its becoming too much thats big lose for us clients.
It’s a week now since I sent money to startimes main in Zimbabwe but there is no subscription has been done all channels are still closed. If startimes Zimbabwe has closed, I need my money back.
Smart card 02577899580
My number +263774847504
It’s a week now since I sent money to startimes main in Zimbabwe but there is no subscription has been done all channels are still closed. If startimes Zimbabwe has closed, I need my money back.
My number +263774847504
I subscribe through App last week and is not showing
Smart card number 08131507690
I made payment on my decorder on Saturday ND it not showing
My smartccard number—02725028553
My name is Shaibu Onuvava Tahir. I did subscription yesterday. Since yesterday, I have not being able to watch any program because of the following messages displaying on my TV screen.
1. Downloading data.
2. E06. Receiving DSI timeout, system restart
3. N0.10 :: Software updates in progress. The decoder will restart in 30 seconds please do not switch off the power.
After this, it will continue this process again.
This is my smart card number 02721686648
Please kindly help me to rectify the issue. Thanks
My name is Shaibu Onuvava Tahir. I did subscription yesterday. Since yesterday, I have not being able to watch any program because of the following messages displaying on my TV screen.
1. Downloading data.
2. E06. Receiving DSI timeout, system restart
3. N0.10 :: Software updates in progress. The decoder will restart in 30 seconds please do not switch off the power.
After this, it will continue this process again.
This is my smart card number 02721686648
I subscribe last night classic bouquet but I was not given classic bouquet kindly upgrade with classic bouquet here are my decoder number 02027407914
I subscribe last night with classic bouquet but I was given classic kindly up grade me to classic bouquet my decoder number 02027407914
I paid for 2 days of viewing on classic bouquet and it’s not showing decoder number is 02723323193
This morning my children complained the data had finished. I recharged with my phone 2,750 under classic. But as I write it’s not reflecting I have call your contact line was not connecting. My decorder number is 02577780212.
I.am.in Mararaba Nasarawa state the CSU number in my location was ringing but she could not pick. You guys are doing the business wrongly. If you you know the numbers will not connect why do you have to put it as a contact line? Pls improve on your service delivery.
Acct:228**863
DT:18/10/2022:9:16:19PM
MC Loc Web Prch-229120100281–Payst
DR Amt:2,750.00
Bal:48,808.89
REF:626602412
I made this payment via App but still not working
Startime what ca i do?
N0:: 01831072384
Amount paid; 2 750
Date 19,l10,2022
I have paid for my startimes and it isn’t responding…. please work out on that please ACC 02133798786
Please use channels stated in the article. Thanks
Yesterday I have subcribe my decoder, and uptill now is not showing try to resolve it please,02146097772
Please use channels stated in the article. Thanks
Just subscribed #1750 classic bouquet antenna , nothing is showing on my tv,02721747945
Please use channels stated in the article. Thanks
I subscribe my decoder since yesterday and uptill now is not showing try to resolve it now pls 01831497432
Please try to reset app.
If issue persist, Please write an email to Startimes customer service and provide your IUC Number. Thanks
My decorder is asking for pin kindly help.
Whats wrong that I can’t access some channels and they were there especially local channels? So frustrating 😫
My card nos is 02027249846 subscribed on BASIC bouquet on 30/8/2022 on Paystack but to my surprised,my account was multiple debited.I have contacted Paystack and confirmed that the money has been sent to your account.
Please,I need my refund..
Please my decoder does not access and not subscribed. Only KBC showing,please help me account 02102197884. Free to air decoder
Please my decoder does not access and not subscribed. Only KBC showing,please help me account 02102197884. Free to air decoder
My do have any signal
I bought a startimes decoder yesterday but I can’t access the channels kindly assist,,,,,,, 02723357474