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Sterling Bank Customer Care: Phone Number, Email, Social Media

Sterling Bank Customer Care: Phone Number, Email, Social Media

Sterling Bank known with their slogan “Your one-customer bank” has served several customers within their over 50 years of existence. The commercial bank which was once only an investments banking institution has evolved into a fully-fledged commercial bank. Sterling Bank was formerly NAL Bank and is a merger of four other Bank.

Sterling Bank makes it clear that “our customers are our number one priority and we value their feedback and ideas. We’ve made sure there are plenty of ways to stay in touch. That said, we can safely say, Sterling Bank is much interested in their customers and will help when required. We provide the customer care details of the bank in this post.

Sterling Bank Customer Care: Branch Close to You

For a bank to operate effectively and cater for customers who are spread across the country, branches are stationed for proximity purposes. So you don’t need to always go to their head office. That said, you can walk into a Sterling Bank branch close to you to lay a complaints or make an enquiry. If you prefer, you can get to their head office too located at: Sterling Towers, 20 Marina, Lagos Island, Lagos.

Sterling Bank Customer Care: Phone Number

You can communicate with a customer care agent from Sterling Bank right on your phone. This is fast and easy and you can do it from the comfort of your home or office. Simply dial the number below and you’d be attended to.

  • 017003270
  • (+234) 07008220000

Sterling Bank Customer Care: Email Address

Writing an email to communicate over the internet is a norm now and Sterling Bank also adopts this medium to get through to their customers. So if you have any questions or you want an issue on your account addressed, write to them at [email protected] .

Sterling Bank Customer Care: WhatsApp

WhatsApp offers a quick and easy way to communicate with family and friends and businesses use it too. Sterling Bank also employs WhatsApp to listen to customers complaints, enquiries and suggestions. Simply send a message on your WhatsApp app to:

  • 0906 000 6449

Sterling Bank Customer Care: Website

In our world where businesses are now going online, it will be very weird not to find a banking institution without a website. Sterling Bank has a website and is up and running to give you information and suggestions about their products and services. Simply visit www.sterling.ng .

Sterling Bank Website
Sterling Bank Website

Sterling Bank Customer Care: Social Media Handles

Sterling Bank uses the power of social media platforms to engage customers, intimate them about products and services, and enlighten them also. Their social media accounts not only serve this purpose, they also answer customer complaints and enquiries. Below are their social media handles:

Sterling Bank Facebook: https://www.facebook.com/SterlingBankNigeria

Sterling bank facebook
Sterling Bank Facebook

Sterling Bank Twitter: @Sterling_Bankng

Sterling bank twitter
Sterling Bank Twitter

Sterling Bank Instagram: @sterlingbank

Sterling Bank Customer Care: Live Chat

By using Sterling Bank Live Chat feature, you can make enquiries or lay a complaint. Find their Live Chat feature on their website: www.sterling.ng .

Sterling bank Chat
Sterling Bank Chat

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Hope with this, you have learnt about Sterling Bank Customer Care: Phone Number, Email, Social Media.

Please share and like below, also comment below for any problem faced or encountered.

Reader Interactions

Comments

  1. Please I lost my sim card that I use to do any transactions and I want the bank to help me block the sim so no transaction will be made frm it.

  2. I was debited with #200 on June 22 why recharging my line by 9:33pm. Kindly refund my money.

  3. Please 🙏 I want to change my account name to the name on my ID cards

  4. Please I just withdraw 5k now and I was not paid but debited… please refund back I’m a student and I don’t have food I’m writing exam I need to use the money now…bank details…0023718594 Ogude Rita Sterling bank. Thank you

  5. I made a transaction on 3rd of Feb to easy buy but they said they haven’t received the payment

  7. I use my sterling bank ATM to withdraw money from pos shop and bank debit me and the pos said he’s failed and I have the debit and since last 2 weeks ago now I don’t get my 4k back in my account

  10. Hi good morning,please hope I’m contacting to sterling bank if so ,please I wanna lay a complain ..I mistakenly tried my sterling app thrice so they blocked the account idk how to retrieve it ..

  11. There is a account that I can use and wrote to ur customer service but the response is very bad at a time why

  12. I transfered the sum of thirteen thousand naira from my account (0066549722) on 16th November, 2021. to a First Bank of Nigeria account (3117079710) with name Abdulazeez Faisal. The amount was debited instantly, but as at the time of filing this complain, the money is yet to be credited to the account. Please my should be reversed,

  14. I ask for a refund of 30000 since September 3rd 2021 I haven’t gotten a reply,I haven’t gotten any messages in my email from sterling bank

  15. I need a refund of #5000 Asap, I make a payment to another Sterling user and it’s was not successful and I was debited thinking I will get a refund of it until today , Since oct 15 please I need a fast response as well as refund ASAP

  16. Hi.
    Can you please explain how an individual should use government institution name to open an account with your bank to defraud innocent Nigerians while your officials fake ignorance?

  17. Good evening sterling, I think i don’t understand your charges anymore did you also charge for withdrawing from pos I withdraw 9200 from pos and you deducted #87.63kobo the other time is #100+ and at the end of the middle month you charge 300+ please I need an answer
    Did you also charge for withdrawing from pos

  20. Ajibola barakat damilola says
    September 15,2021 at 8.30pm

    Someone send me 5000 naira since yesterday night and I have not seen the money nor received alert and I need the money right now and the person even send me the debit alert.

  21. I made a wrong transaction of 15,000 to one of ur customer but how can I retrieve the money back…have already made complain to my bank

  22. I mistakenly sent some scammer my money yesterday the name of the account monnify/piggvest-Gif account number 8370683147

  24. Pls I was debit but de person dat I send money to was not credit since Monday pls do something about it. is very urgent

  25. My name is marcy Johnathan and I can’t use my ATM and too buy a call card on my phone

  26. hello please,its like am getting tired of your bank,i transfer money to someone on friday.Today is tuesday the person hasnt been credited,i went to complainat the nearest branch they said the money is no more in my account.also today i sent money again to another person they debited me and didnt credit the person.please do something about it fastly please

  27. Pls help me someone has will draw 5.338.00 from my account this night around 9.01 pm I don’t kwon the person his name chukwu Michael pls help me

  28. please my line i that i used for my bvn was stollen and there is no way i can retrieve what do i do

  29. I need my account to be upgraded what are the necessary requirements

  30. Please I was debited and the person I sent the money said she doesn’t see it and I need the money now please and please do something about it

  32. I came to ur office ,on 1of April to fill deputy form of 10009.25 since that day they haven’t retify my money please help me do some to it