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Banking and Finance >> First Bank Customer Care : Phone Number, Email, Social Media

First Bank Customer Care : Phone Number, Email, Social Media

First Bank Customer Care : Phone Number, Email, Social Media HandleFirst Bank of Nigeria
First Bank of Nigeria is a Nigeria multinational bank and financial services company, it started its operation in 1894 as Bank of British West Africa, it re branded as First Bank of Nigeria in 1979. It is headquartered at 35 Marina, Lagos State, Nigeria.
When you have an issue with your account, or you want to get some information, there are various ways of  contacting the First Bank Customer Service and they are listed below

First Bank Nigeria Customer Care : Branch Close to You

This is the best method of contacting the First Bank of Nigeria Customer service. You could visit a First bank branch close to You and enquire for the Customer Service unit and all assistance will be rendered.

First Bank Nigeria Customer Care : Phone Number

Calling the number is not toll free, and this is not one of the advised way of contacting the First Bank Customer Care. You could Call any of the following numbers below,
0708-062-5000, 0700FIRSTCONTACT (0700-34778-2668228), 01-4485500

First Bank Nigeria Customer Care : SMS

You can send an SMS to this Short Code number, 30012

First Bank Nigeria Customer Care : Email

Send an email to any of the following email addresses and you will be sure to get responses
[email protected], [email protected], [email protected]

First Bank Nigeria Customer Care : WhatsApp

Ensure that Your WhatsApp number is the same number registered with the Bank
First Bank WhatsApp also allows you to perform transactions such Checking Your balance, Send money, pay bills, airtime purchase, data purchase.
The WhatsApp number is 08124444000

First Bank Nigeria Customer Care : Social Media Handle

Twitter : @FirstBankngr.
Facebook : @firstbankofnigeria

First Bank Nigeria Customer Care : Contact Form

First Bank Contact Form
You can filled in the contact form on First Bank of Nigeria website to contact them.
The following data will be required Type of Contact, Channel, Title, First Name, Last Name, Where do you live, Age range, Occupation, Email address, telephone number, address, City, comment, Are you a first bank customer (Yes or No), then click on Submit ( Remember all field marked * are mandatory).
https://www.firstbanknigeria.com/contact-form/

First Bank Nigeria Customer Care : Live Chat (Online)

Visit the First Bank of Nigeria Website, and you will see the chat feature
Hope, all want you enquire has been answered by the First Bank Customer Care.
Please do share with loved ones and friends. Thanks

Also Check Out
First Bank USSD Code (*894#) Transaction
Access Bank USSD Code (*901#) Transaction
Zenith Bank USSD Code (*966#) Transaction
GTBank USSD Code (*737#) Transaction
UBA USSD Code (*919#) Transaction
Ecobank USSD Code (*326#) Transaction
Stanbic IBTC Bank USSD Code (*909#) Transaction
Fidelity Bank USSD Code (*770#) Transaction
Polaris Bank USSD Code (*833#) transaction
Wema Bank USSD Code (*945#) Transaction
Sterling Bank USSD Code (*822#) Transaction

Hope with this, you have learnt about First Bank Customer Care : Phone Number, Email, Social Media Handle.

Please share and like below, also comment below for any problem faced or encountered.

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140 thoughts on “First Bank Customer Care : Phone Number, Email, Social Media”

  1. BELLO YAKUBU

    I recharged with my bank account at about 10:11 am on 27/09/2022. Through USSD twice #1500 and #500. It wasn’t received on my phone, number 07032133418.

  3. Samuel Kelechi eugine

    Greetings from this side first bank,sorry i wish to change my phone number online please i need help on how to go aboute it.

  5. Samuel Kelechi eugine

    Greetings from this side first bank,sorry i wish to change my phone number online please i need help on how to go aboute it.

  7. Esemuze Patricia

    My name is esemuze Patricia am having issues with my first bank account I tried buying airtime of one thousand naira yesterday 26/92022 to my other line I was debited from my account but not credited with airtime on my other mtn line. I also tried it today 27/92022 again I was also debited without been credited with my airtime please kindly help me reverse this issue by crediting me back.. This is my first bank account number 3093231700

  9. Adekunle Gbenga Isaac

    My name is Adekunle Gbenga Issac, my account number is 3064375107 #1360 was deducted from my account on 7/09/2022 but those not reflected on my mtn account. Kindly refund my money back to me because this is the second time such an incident will occur

  10. Olaitan Olabode Daniel

    Dear Customer care,

    I made 2 transactions, my account was debited and the money was not remitted, the payment was made below respectively from my mobile App,
    1. #7000 to Oluwadamilare Olaitan – PalmPay (7010187448) today 1st of September, 2022.
    And,
    2. #4000 to Mayowa Olaitan – Branch App (7681663885) last Month 5th August, 2022.

    Kindly assist to refund my money back to my account, my first-bank account number is (3038565897)

    Kr,
    Olaitan Olabode

  11. Iwuji Isaac chibuzo

    I am a first monie agent,I was transfering 200,000 to a customer and it was declined yet I was debited,this morning.2042040183 iwuji Isaac chibuzo.please I need automatic reversal now

  13. Haruna shedrack

    Haruna shedrack says

    August 15, 2022 at 6:48 pm

    1. On 11 August budpay Ref 6277751090086277120.

    2. Merchant sn 202208126085115847335968.

    That the send money to my account on 11 August 2022 up to now I have not received the money here is my account number 3085768898 Haruna shedrack firstbank.

  14. Haruna shedrack

    1. On 11 August budpay Ref 6277751090086277120.

    2. Merchant sn 202208126085115847335968.

    That the send money to my account on 11 August 2022 up to now I have not received the here is my account number 3085768898 Haruna shedrack firstbank.

  15. ANJORIN SAMUEL BAMIDELE

    I have been transacting using my mobile app. But I was denied of using it tonight telling me to contact you. Why? I think I am free to use the app since I have registered it.

  16. Salaudeen Muyideen

    I went to collect cash with my ATM card nd the service was bad unfortunately first bank debit my account and they never reverse it back pls wat goin on

  21. Ogunlana Olafunke Esther

    Good afternoon sir, please I paid into Nigerian institute of Science Laboratory Technology, but I did not copy the remita number before the page closed. Thank you.

  23. Bello Lukumon .A

    Good afternoon pls i withdraw money in my account from POS machine and they debit me and the money didn’t enter POS account from iseyin pls my account number is 3042419005,,,,,,,,,the money is #10,100

  25. Bello Lukumon .A

    Good afternoon pls i widraw money in my account from POS machine and they debit me and the money didn’t enter POS account from iseyin pls my account number is 3042419005,,,,,,,,,the money is #10,100

  27. Adewale muideen Adekunle

    Good morning pls I’m using two first bank account, if I want to borrow money from first bank, it will tell me that I’m not eligible. Why

  29. Adewale muideen Adekunle

    Good morning pls I’m using two first bank account, and I have one app, how should I emerged it together.

  31. BUKOLA Abiola

    I received am alert of 1500 today immediately a debit alert of 737.88 without any transactions by Q5894:706584519:10607-29 MTN USSD -SC-07 WHATS DAT I NEED CLEARITY

  32. Jimoh Kehinde Deborah

    I went to use ATM machine on 11th of November 2021 around 10:48am. And I was debited of #2000 without collecting the money from the ATM machine and since that yesterday morning it has not yet been reversed back to my account.

  33. babayemi aminat kehinde

    Dear management first bank. I withdrawn sum of 3,000 on last two weeks Wednesday 20/10/2021 they debit since that DAy they never refund me back it up to two weeks pls help me out have went to bank to complain this issue till now have never seen the money back. Thank you and God bless you sir/Ma.

  34. Nurudeen Olalekan

    Please I want my message to send to my email instead of my phone it’s that possible because am not in Nigeria now I don’t know what is going to happen to my sim card please

  35. Rodiyat

    Pls I saw alert of 781.76 this morning without making any transaction abeg return my money
    Abi which kind of bank be this

  36. HNR LORD'SWORTHY NIG ENT

    Good morning please have been trying to log in into my bank mobile app since 4days ago but all my efforts was to no avail please help me out

  38. Ebatanode jennifer ivie

    I want to know my daily transfer and withdrawal limits, and I want to upgrade my daily transfer to 200 thousand naira only and daily withdrawal to 100thousand naira only. And I want to know if my upgrade of account has been processed. Thanks.

  40. Ireh Sunday

    Hello good morning, please I recharged from my account yesterday afternoon 2 times and I was debited but it couldn’t reflect to now, and first bank did not refund the money back to my account

  42. Akehwe Ejiroghene praise

    Hello Good morning,I tried buying card from my bank to my line but I was debited but has not received àny airtime yet..when can I receive my airtime or my money

  44. Adewuyi adewale

    Please i’m not allow to make any transfer i want to send money and it won’t go. How can i do it please

  45. Ugochukwu Ndubuisi Isaac

    Good morning… I tried loading #200 airtime from my bank account rather almost #650 was deducted from my account.. and this incident has been occuring on several occasions….. And I also sent #5000 to somebody and up till now the person has not been credited and the money has not been reversed to my account.. pls all my stolen money should be reversed to my account or we meet in court.. tank you.

  47. Pelumi

    Good day please I don’t know what is wrong with your pos seems it do hide money please how can I fixed that

  48. Dasok Rejoice

    Pls first bank I need help I was scammer yesterday I transfer #28,000 to UBA account I only find out now that is a scam pls I need help if possible for me to get my money

  49. Ella

    Plz sir what is really going on I have been in the market close to 2hrs
    This service could not allow me to do any transaction what is really going on with first bank today

  51. Azian Nuka Nale.

    I transfer money to a zenith bank account yesterday and wen I want to do the second transaction I receive a message that my pin has set luck. I could not do any transfer since then. Pls I need help on what to do.

  55. Motunrayo

    I paid in a check into my account only for me to receive alert that my account had been credited but my account balance was not reflecting the money paid in

  57. Atoyebi caleb opeyemi

    Good afternoon my name is caleb i ave first bank account in Nigeria nd i travel nw 2 ghana hw can i use my account in deposit nd withdraw money transaction in Ghana, nd what is d price of changing 100 Ghana cedi to Nigeria naira

  61. Orji joy chikaodili

    I mistakenly entered a wrong password in my agent ACcount I. E pos o can’t do transaction PLS I want u to unblock me

  65. Ekechukwu Chizimuzor

    Someone wants to send money to me in my bank but the person said they account is dormant or transaction fail

  71. ThankGod

    Please how can someone possibly check his/her account balance using another phone or sim on his or her first Bank account?

  73. Nwoye Ugochukwu Darlington

    I withdraw 10k yesterday night but I was debited twice I don’t know why pls make una check it for me

  75. NNAMDI IBEKWE

    Theirs is nonsense transaction and delay of transaction going on at Ahaba Imenyi Isuikwuato Abia State first bank because of no other bank in the town, how can bank staff running POS transaction in the back were by their will be no money at 🏧 ATM machine, please I want to use this medium opportunity to ask other banks to invest here because the nonsense is too much and the people of Ahaba Imenyi Isuikwuato Abia State are tired of the nonsense..

  76. Ebitonmo tamaraupreye

    I lost my atm card and I called the customer care to block it now have seen the card so i want to unblock it

  78. Clinton

    Please I made three transfers with my ATM card last night and i was debited but one of the beneficial is yet to received the money I transferred

    1. Tim

      Please be patient, it will be reverted, but if not reverted, please file a complaint using the appropriate channel. Thanks

  88. Akinjide Ganiyat Abiola

    I made a transaction from polaris Bank to one of your first bank accounts and it entered another first bank account number my bank has sent you an email Pls kindly do something on time thanks.

  90. Coker Ajoke Rashidat

    I tried loading on my prepaid meter on Sunday 6th 12 2020 but I have not gotten any response till now. Pls can you help me with this

  91. Kikelomo Adenike Akinade

    Hi. I made a transaction on the 7th through a Pos machine at a supermarket at about 5pm. Ik was debited but did not reflect at the supermarket. Please assist me. Thanks

  93. Ablatu hassan

    Plz I bought a recharge card through my first bank acct I.was debited and did not revive any card since on Monday

    1. Tim

      Please do be patient and check back, if it is still not sent, please visit a branch or use the official channel to file a complaint. Thanks

  97. Omodu God'swill eruechi

    Please I wrongly captured in my bvn over 7 years now I have been applying for change fro please help me this whole thing has denied me a lot of thing thanks

    1. Tim

      Please visit where you registered your BVN with the required documents, then asked for a change of name on BVN. THANKS

  103. Adedeji Victoria

    Please someone using access bank transfer money to me they have debit the person but I have not received alert on my first bank account please help me out

  116. Okoye Uche innocent

    Good evening first bank, just got debited alart of #39,300 this evening through pos. Pls refund my money asap!

  117. Agboro ovie king

    Hello
    Pls I need refund of my #1000
    After I did a transfer on sep 28 to one of my online account, I was debited but the online account was not credited. I have call several time and told to hold on after five working day, this is more than that I ve not gotten refund. Pls do some thing

  119. Babalola adeolu seun

    Dear first bank I withdrawn sum of 20,000 on last week Sunday they debit since that DAy they never refund me back it up to a week pls help me out have went to bank to complain this issue till now have never seen the money back

  121. Ajewole Sunkanmi

    Hello, plz my acc has been domant I didn’t run it since 2years ago due to I’m in outside country pls I want to activate it and been run it and I need to get new atm card bcos of I want to to be using mobile app

  123. Olaoti

    Good morning to the management of first Bank Nigeria limited my money was deducted this morning #500 this has being happen severally I don’t understand this any more I want my money to be reversed back and hear good response from the management sept 26 2020 a sum #1200 was deducted either
    I want my money to be reversed back #500 was deducted this morning I look forward to hear a good response from the management

  127. Temitope Raheem

    Good afternoon sir, I’m happen to be one of your agent, yesterday I transferred money from my wallet to my Zenith Account and it hasn’t been credited. Please help me resolve this.

  129. OGUNBANWO OLUFEMI JOSEPH

    Good morning First Bank,
    Please I’m having issues with my account, my account has been credited but I couldn’t withdraw money from it, I don’t know if something wrong with my account, please I need your help right now. Thanks
    My Acct No: 2008405894

    2. ADAMU MUHAMMAD MUSTAPHA

      HELLO GOOD MORNING, I WAS DEBITED 10,.000 SINCE YESTERDAY MORNING AND UP TILL NOW MY BALANCE STILL REMAIN THE SAME, HOW DO I GET MY REFUND BACK???

  133. Onyenweaku Onyebuchi O.

    Good day, Pls Sir/Ma.
    I Have balance of #201.08 before one sent me #15,000 on Thursday 23rd July 2020. Which gave a balance of #15,201.08. But this morning I login with mobile app I was left with #14,843. I didn’t do any transaction. Pls i need a detailed explanation while my money should be sent back. Thanks.

    1. Tim

      Please visit a branch of First bank or through what is written there and lay a complain.
      Please this is a blog. Thanks

  135. Essien Hope Ima-ima

    Good morning dear first bank,
    Please I use Settlement Limited to send money on Friday 22nd May.the money was 7,000 only for me see my account was debited with 12,600
    instead of 7,300 . Please help me return 5,300 to my Account please. Thanks

  137. Adeyemi Adetunji Samuel

    Good morning dear first bank
    Please I have issue regarding my money mobile app,
    I cannot check my balance and I cannot transfer money and he just started today because I was transfer to someone yesterday afternoon please I need your help right now, Thanks
    Adeyemi Adetunji Samuel

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