Fidelity Bank Customer Care: Phone Number, Email, Social Media
Fidelity Bank is a Nigerian bank that has several offices in Nigeria numbering 250. They also use digital banking channels to see to the needs of their customers. Fidelity Bank as they claim has served over 5 million customers. According to their website they have “over 40 percent customer enrollment on the Bank’s flagship mobile/internet banking products.”
The Bank launched first in Nigerian as a Merchant Bank in 1988 but has since moved to become a commercial Bank since 1999. Fidelity Bank head office is located at 2, Kofo Abayomi Street, Victoria Island, Lagos, Nigeria.
In this post we give you details about the customer care of the bank for you to make enquiries or complaints.
Fidelity Bank Customer Care: Branch Close to You
Fidelity Banks are scattered all over the country and there are possibilities that there’s a branch close to you. If you need their customer care to attend to your complaints and you think you’ll need to see them physically, walk up to any branch close to you and tender your complaints to them.
Fidelity Bank Customer Care: Phone Number
You can dial the customer care number of the banks to get through to them via your phone. This way, you’ll have a conversation with a representative who will give you directions and answer your enquiries.
- General Enquiry:
0700 343 35489
- From abroad:
0908 798 9069
Fidelity Bank Customer Care: WhatsApp
WhatsApp is the most popular instant messaging platform in Nigeria and Fidelity Bank leveraged this platform to provide help to its customers. You can reach their customer care via these numbers:
- 0903 000 5252
- 0903 000 0302
Fidelity Bank Customer Care: Email Address
If you wish to go the email way, then Fidelity Bank has an email address which you can send an email too. Emails too are a convenient way of reaching customer care: [email protected]
Fidelity Bank Nigeria Customer Care: Website
By browsing through their FAQs and help page on their website, you can access information that will address some of the complaints or enquiries you have. Simply log on to your browser and visit their website:
Fidelity Bank Nigeria Customer Care: Website
Via Fidelity Bank’s social media handle, you can reach out to them and get your complaints solved. They have presence on Facebook and Twitter and their handles are below:
- Facebook: Fidelity Bank Facebook Page
- Twitter: @fidelitybankplc
Fidelity Bank Nigeria Customer Care: Contact Form
Another way to contact the customer care of Fidelity bank is by filling their contact form. This form is available on their website from where you fill in details about yourself and send a message concerning what you need help with. The contact form can be accessed on their website: www.fidelitybank.ng
Fidelity Bank Nigeria Customer Care: Live Chat
From the Fidelity bank website, you can reach their customer care to find out information about their products and services or make a complaints. Simply head to the website www.fidelitybank.ng and you’ll be able to access the feature.
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Hope with this, you have learnt about Fidelity Bank Customer Care: Phone Number, Email, Social Media.
Please share and like below, also comment below for any problem faced or encountered.
Nwachukwu chika says
I cant make transfer from my phone
Please what is the problem
Because it’s urgent
UZOMBA OGENNA MARYANN says
I’m UZOMBA OGENNA MARYANN a native of Umuoshie Mgbee in Orlu Local Government Area in Imo state of Nigeria with My Account Number
Please use channels stated in the article. Thanks
They debited me thrice
Ayuba apagu says
I want my BVN account number
Please to check your BVN, Follow the guide here https://aboutdevice.com/how-to-check-your-bvn-with-your-phone-mtn-airtel-glo-9mobile/