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Stanbic IBTC Bank Customer Care: Phone Number, Email, Social Media

Stanbic IBTC Bank Customer Care: Phone Number, Email, Social Media

Stanbic IBTC Bank is one of the banks serving customers with banking facilities to help their financial life. They not only serve individuals, they also cater for businesses. They offer variety of personal and commercial banking products and operate from over 180 branches spread nationwide. Stanbic IBTC Bank employs technology to serve its customers with services that add value to their lives and businesses.

There is no denying that no matter how perfect a service or product may seem to be, customers may encounter some issues or challenges with it. And this may be same for you too as an account holder with Stanbic IBTC Bank. That’s why the customer care unit is always there to assist. In article, we make available for you Stanbic IBTC Bank Customer Care contact details.

Stanbic IBTC Bank Customer Care: Branch Close to You

Some people prefer it when they can see and talk with a customer care representative than asking for help via phone call or email. If you’re like this, them walking to an Stanbic IBTC branch close to you and you may just get you the help you need. You can also visit the head office of the bank at I.B.T.C. Place, Walter Carrington Crescent, Victoria Island Lagos

Stanbic IBTC Bank Customer Care: Phone Number

You don’t only have options of going to a Stanbic IBTC Bank branch; you can also make a phone call and make your enquiries or complaints over the phone. Simply dial the following phone number and you should get through to a representative.

  • Nigeria: 0700 909 909 909
  • International: 234 0700 909 909 909

For fraudulent activities on your account, get help through the numbers below:

  • Nigeria: 01 422 7777
  • International: +234 01 422 7777

Stanbic IBTC Bank Customer Care: Email Address

With an email containing your complaints or enquires ready, and Stanbic IBTC Bank email address, you can shoot a message to the bank to look into any issue you have. Email Stanbic IBTC Bank using the email address provided below:

For fraud related activities on your account, contact the customer care via:

Stanbic IBTC Bank Customer Care: Website

On Stanbic IBTC Bank are information containing their products and services. They will be very useful and may answer some of the questions you have to ask them. Simply visit www.stanbicibtcbank.com on your browser and you’ll be able to persue the information.

Stanbic IBTC Bank Website
Stanbic IBTC Bank Website

Stanbic IBTC Bank Customer Care: Social Media Handles

Businesses are now maintaining their presence on social media and this shouldn’t be anything different for a bank. Customers like you would have complaints and a fast way to reach the help desk is through social media. Stanbic IBTC Bank own accounts on the major social media platforms. Find their handles below:

Stanbic IBTC Bank Facebook: https://www.facebook.com/StanbicIBTC

Stanbic IBTC bank facebook
Stanbic IBTC bank Facebook

Stanbic IBTC Bank Twitter: @stanbicibtc

Stanbic IBTC Bank Twitter
Stanbic IBTC Bank Twitter

Stanbic IBTC Bank Customer Care: Contact Form

Contact Forms allow you to send a message to the bank from their website stating your complaints or enquiry while filling your details such as name and email. You can find a contact form on Stanbic IBTC website at www.stanbicibtcbank.com .

Stanbic IBTC Contact Form
Stanbic IBTC Contact Form

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Hope with this, you have learnt about Stanbic IBTC Bank Customer Care: Phone Number, Email, Social Media.

Please share and like below, also comment below for any problem faced or encountered.

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Comments

  4. Hi
    Someone sent money to my stanbic account
    They debit the person
    But I haven’t seen the money since last week

  6. Don’t know what wrong money was sent to my account since yesterday afternoon and yet to receive a credit alert both in my mobile application and my USSD as well what wrong and I need my money to get something’s done today please kindly help me find out what’s wrong

  7. Am tried of this Stanbic bank..they always withdraw my money anyhow they like..I have #46,255 and I use pos to pay for goods that I bought #4400..my acct bal supposed to #41,855.bt is #36,805.#5,050 is debited.why?it was on Wednesday morning they transfer my money to anoder person acct #7700, which I made a complain abt it.today is anoder one #5,050 without a debit alert..once they clear this stuff,am going to block this bank acct..it was this bank that always withdraw #2500 for sms alert charges..there network is not good,some of my money is debit without my consent..Why nw….They should just credit me back my money
    Am staying in sagamu.. Stanbic bank in sagamu should return my money

  8. I went to withdraw money through the POS the transaction was declined but I was debited around 4:57pm

  9. Please since yesterday around 3pm I made a transfer of #15k and #10k making it #25k to my mobile ease wallet account ( 9130385575 HunterOTF ) till now I haven’t seen any money
    Please that money is for my fathers hospital bills I need the money before 9:30 this morning please.

  10. I regret having an account with stanbic ibtc bank its just an unfortunate bank they can’t help and also they I’ll be finding how to spoil oetsin own nah God go punish you people you’ll not know peace and you’ll not have progress

  11. Good afternoon Stanbic bank
    Am here to complain about your banking services
    I did a pos transaction on 24th of may 2022 and the transaction showed inappropriate I have been going to all the Stanbic IBTC bank here with a Mac and nothing has been done from one mail to another infact the last one was that I I’ll have to leave it to one month before getting my money back,I keep calling your service lines and nobody is taking my calls am tired and I need my money back🙏🏻

  12. Good afternoon sir my account is domat past few months and is current account i have brought 5 reference to the bank in waterline aba road port Harcourt is only one they accept is not any way forward because i need to withdraw money from that account.

  14. My account his not be working for this period am not even receiving alart, the Will ‘send money to my account I will not receive any credit alart at all, even my account Number is not link to my bvn again I don’t understand what is going on, please what happen to my account u people should help me out that is the only account I have for now, everything I do at time is all about transaction, open my account for me thank u ?

  15. Money was sent to me since 26 of April
    I’ve been waiting for the reversal nothing has materialised
    Please,look into. It I need
    Please can I get the pdf bank statement from April 26 – 28 to my @ease wallet cos the sender keep asking me for that so he can refund my money

  16. Please help me out please 🙏🙏🙏🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭

  17. My money was taken from my account since yesterday morning sir / ma the money is 15,000 they sent the money to me yesterday morning I didn’t see it since then and the sender go to is bank and they tell him that the money is successful sir /ma and am the only one living I don’t have anybody please pity my condition I wanted to use the money for my waec fees sir /ma

  18. Good morning hse,I don’t know what’s happening,how can I do a transaction and it 150k yet not showing in my account,what happening,am stranded what could be d problem,from more than 6 hours

  19. Please smart loan on my Stanbic IBTC online does not accept my number and my gmail with password what is the problem please help me solve the problem,,,,,

  20. Good Afternoon, I made a complain this afternoon i wanted to transfer money from the app to my UBA account and i was debited but i didn’t see any credit alert on my UBA account so what should i do about it now please i need the money urgently now

  21. Money has been sent to me I have not received it. I try to check my account is shown customer profile deactivate. Pls look into it

  22. Good day Sir, am a public servant and Farmer to need a loan to improve on my sugar Cane farming here in Benue State Katsina ALA and I need about 1.5 million Naira please how can I access this loans
    Thanks you

  23. Please I was debited for an iTunes purchase app subscription
    The purchase is suppose to be 15,200
    But there debited 19,760
    Can I retrieve my money back
    Didn’t do that purchase by myself
    Plssss help me

  24. Good afternoon,I did transfer to uba account from stanbic with account number 0007843229 on the 27/12/2021 and I was debited of #15000 which has not been reversed or received by the recipient, kindly help to do something about it.

  26. I have been debited three times now and the money we not received by the person
    Please refund my money or you should deliver it to the person and let me no about it…

  27. Good morning stanbic bank. On the 31st of October 2021 towards 10:23am. I did a transaction of N3,100, they debited me and they didn’t credit the opay pos. Pls i need your help with it. I want to know the reason why they haven’t reverse my money back… Here is my account number 0032632005 my account name Nwosu chioma precious. Thanks

  28. Money was sent to me since 13th of this month
    I’ve been waiting for the reversal for clost to two weeks now…nothing has materialised
    Please,look into
    This is the second time I’m sending a mail
    Please,help

  29. Please I have been trying to get a loan true the ez cash but is not working, please I need help
    I don’t know what to do, I have be trying since yesterday
    Not that I am not qualified for the loan but I don’t know what wrong

  32. Hlo please I can’t make transfer through my stanbic internet banking and am not in Nigeria to visit the bank,when ever I make transfer its telling me there are no records found for this user what’s happening?

  35. Please I have been trying to get a loan true the ez cash but is not working, please I need help

  36. my name is Hamisu ibrahim karofi from katsina state,asking why all loans fercilities has been stop for us while our salaries following into your bank,kindly assist us people are in hardship conditions and it is only what we are gaining from the bank.without loans people are ready to left your bank and proceed to where they will recieve loans, and even now many are leaving,due to this reasons kindly make corrections please,becouse omly stanbic is not given aloan through out the list of banks that have branch in katsina state,thank you.

  37. Good morning I transferred money to my other account and they have debit me ooo and it was written dere that no consumer a I don’t understand oooo

  38. Hello I have 29k in my account and I did a transaction of 17k so my balance should be 12k but when I checked it ..it was 5k

  39. Am doing transactions but not going through, the reply given to me is that request successfully which is not

  41. Dear stanbic
    i did a POS transaction of #1500 last night at about 9:43:26pm without getting the cash and i was debited.pls kindly hlp to look into it and help to correct it.tnk u

  42. Please I want a response with the Gmail i sent you as soon as possible 🙏🙏🙏🙏🙏

  43. Please I was to received money since yesterday I have not seen anything yet since then what’s fucking wrong with your network since then I don’t even understand you please help me resolve it this morning please we have many banks out there before you confused us to get an account with you please I’m begging you I sincerely need the money this morning

  44. Good morning, am here to register a complaint in regard to a bill payment Which I made on Sunday 11-04-2021, using @ease wallet with phone number 07035950092, and amounted of #39800. Mr Oluwaseun Bejide Head Customer Experience, am bringing this to your notice that a large number of your staffs in the head office Lagos are misleading customers with wrong feedback, and not putting themselves in customers shoes, my request was cancelled for network issues and nobody try to re-log , after assuring me 3 business working days, now I have to call again and again in fact more than 10 times and was told again I have to wait for another 3 business working days. is that fair? If not for the last person who I spoken with made a personal commitment that will at least be contacting me until this resolve and told me what actually happened I will be waiting for the rest of my life waiting for reversal that will never come. Pls you need to improve on how you make employment based on merit not by who you know in the system and who can put there self in customers shoe not who are only waiting for month end 20th to collect salary. Thank you