How to register, create or reset PIN for GTBank (Guaranty Trust Bank) USSD transaction
The processes listed below will guide you on How to register, create or reset PIN for Guaranty Trust Bank USSD transaction:
Dial *737*5# , it will ask for the last 6 digits of your debit card (that is your ATM Card number) , then you can create a 4 digit pin.
You could also reset your pin, it will request you to enter old one and then enter the new one twice.
Forgotten PIN for Guaranty Trust Bank USSD Transaction
Have you forgotten Your PIN for USSD or PIN is not working, Please you will need to visit a branch and meet a Customer Service agent for assistance on resetting or reactivating Your PIN.
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Hope with this, You have learnt How to register, create or reset PIN for Guaranty Trust Bank USSD transaction.
Please share and like below, also comment below for any problem faced or encountered.
Nwaneri, Chibueze charles says
Please can the system help me with me Gt bank pin?
Timothy says
Please visit a branch if you are having difficulties with the process. Thanks
Mohammed Sahabi Sashe says
i have my created pin but whenever i want to use it, it keeps telling me “can’t complete process due to recent pin creation”. pls what could that be and how do i resolve this issue?
Timothy says
Please this means the pin is not yet registered, please visit a branch
Adekugbe Moyinoluwa says
Whenever I want to transfer it will bring your pin is not updated
Simo says
Please i have been reseting my pin but it keep on telling me pin disabled because multiple trial what do I do pls?
Timothy says
Please visit a branch to assist with the process. Thanks
Mary agya says
Hw do i reset my transfer pin
Timothy says
Please visit a branch to assist with that
Olamide nurudeen says
Please i forget my card pin help me send it
Timothy says
Please visit a bank branch for pin reset
Emmanuel Essien says
After visiting bank I can’t still reset my *737 transfer pin since I don’t have Atm card please I need help
Ify says
How long must i wait for 737 new pin creation to be activated
peter bayode obinogbe says
I can’t create or reset my transfer pin.. It keep requesting that i should enter the last six digits of my Atm card
I have done it severally but the thing is showing null
Timothy says
Please contact customer service or visit a branch. Thanks
Asogwa nneka says
Good evening please I wanted to use my *737*5# it keep on telling me that I don’t have access to it that I should contact my bank for assistance a
Patrick chigala rejoice says
Gt bank did not send me my PIN
Veronica ayuba bagaus says
I can’t remember my pin pls help me I need to create a new one
Onyilo Martins says
I was unable to creat a ussd pin, the thing is asking for my DOB, and I input it but the answer given is that the DOB I entered is not correct to the one I use to open the account.
PLS WHAT CAN I DO
Adeleke Titilayo says
I can’t even remember how I changed it
Adeleke Titilayo says
I can’t remember my transfer pin
Jafar Mohammed Abdul says
O want to check my balance but his not working. Pls I need help
Tijani Jariyat says
Please why is my 737not working
Ozoigbo princess says
Want to upgrade my Gtb account,and i can’t make transfer why
Gabriel Dorcas unekwu-ojo says
I have been trying to transfer through my phone but it is not working even to buy airtime ,l also tried to reset my pin but it is not working please assist me
Timothy says
Please visit a bank branch to assist with the process. Thanks
Success says
GTbank agent open account for me, they did not request for NIN,BVN talk of voter card or even passport,changer me 500naira and gave me debit card. sent pin,acct.number, i gave them 200naira which was transfer to the acct. Issue to me,i withdraw instantly my question is, can i use the acct, like to deposit and all that am my save or just been fool by 419 pls what should I do
Timothy says
Please contact customer service or visit a branch for more clarification. Thanks
Mike says
Greetings,
Please i tried to use the quickcredit loan feature using 737. I had to reset my pin but now when i try to get the loan, it tells me “sorry! Process could not be completed due to recent pin creation”.
Timothy says
Please contact customer service
Sodeke Tiwalade says
Good morning.i want to check my Account Balance this morning using USSD Code 737.it is telling me unable to validate account details.what should I do
Timothy says
Please do retry, it might be due to network issue or a downtime. Thanks
Ayoola says
Good evening
I upgrade my gtbank account and i want to check my account using *737# but it keep saying system error
Timothy says
Please visit a bank branch to assist with the process. Thanks
oyetoro abdullahi temitope says
i can’t get my 4 digits pin number for my gt account
Timothy says
Please visit a bank branch to assist with the process. Thanks
Sarah says
Good day.
I just created my 737 pin and I tried getting a loan using the *737*51*51# pin but, it keeps showing me “Sorry! Could not complete process due to recent pin creation.
Why this? I need help please.
Thank you
Timothy says
Please visit a bank branch to assist with the process. Thanks
Chima Samuel Nweke says
Am trying to create my PIN for transfer but said my ATM not updated. 08105303568
Alex says
I try to change my atm pin and it was showing old pin invalid. Does it mean it have been change successfully?
Timothy says
Please try out new pin to see if functioning
Ishaku says
I 4got my gtbank wallet account 737 pin pls your help is needed
Timothy says
Please visit a branch for pin reset or reactivation. Thanks
Andreas Thomas says
Okay
Michael says
I got my atm card few days back and i want to create my 737 pin after all the process it still tell that the pin is not updated and i don’t know how to do about it
Timothy says
Are you attempting to register for USSD?
Samuel says
please help I need to create a pin
Dennis says
Have been trying to reset my 737 pin which I was told was disabled due to multiple trials. It’s keeps telling me error occurred try again. Please, how can I resolve this.
Ewa Tunde lanre says
I want to transfer money with out a t m pin from my account please
Tim says
You will need to register to use USSD. Thanks
Uyojo says
I tried creating 737 pin and they were like i have an existing pin how come
Tim says
It means you were previously registered. Thanks
frank augustine says
i want to creat new with a small button phone but it will request for dob afther in the following format dd-mm-yyyy then i did it but it is no responding pls i need help
Tim says
Please if you retry and it does not work, please visit a branch for assistance. Thanks
loveth says
i mistakenly created five digit pin instead of four digit,i Have been trying to correct the mistake or transfer money but its not working,i dial 737*5#, to change the pon,it didn’t work
Tim says
Please visit a branch for PIN reset or reactivation. Thanks
Ayanfeoluwa Busayo says
Can the bank help me to create the 737 PIN because have been blocked from using the 737 channel to create PIN after several attempt?
Tim says
Please visit a branch for assistance and registration. Thanks
Ayanfeoluwa Busayo says
I entered the correct last 6 digit on my debit card to creat PIN , yet it keeps telling me that invalid last 6 digit
Tim says
Apology for the error.
Please visit a branch for assistance and registration. Thanks
Ashade olatunji says
Is there no way I can reset my used code via my mail,. I am having difficulty transacting and I needed it done asap.
ASHADE olatunji says
Ussd code I mean
Tim says
If you remember the previous pin, it can be done through USSD, but if forgotten, you will need to visit a branch for PIN reset. Thanks
Dennis says
I forget my transfer pin at the GTBank mobile app
Tim says
Please visit a branch for PIN reset or reactivation. Thanks
joyce omatah says
Since I opened my account I can’t create a pin via 737 , it keeps saying coming soon. I used 737*5# and it gets to a point and says old pin invalid.
Tim says
Please visit a branch to assist with the registration process. Thanks
Ede Adanna Benedicta says
I have forgotten my old transfer pin please help me out thank you.
Tim says
Please visit a branch to assist with PIN reset or reactivation. Thanks
Gloria Hanson peter says
Please I have an account an I ☺ atm and I forgot the ussd code please help me
Tim says
Please visit a branch for PIN reset or reactivation. Thanks
Amata says
Good evening please I mistakenly press the opt out option,now I can do any transaction and I don’t have atm also,i tried using my transfer code its saying I opt out from 737 please what’s the way forward
Tim says
Please visit a branch for assistance on registration. Thanks
okolo francis emeka says
Please I don’t have an ATM card and a not in the country I have tried to create the pin after following the instructions in putting my account number date of birth and choose a perfered pin I get the error message cannot change pin, kindly use the change pin with card option please kindly advise me on what to do
okolo francis emeka says
Good day team I opened this account and the card got lost presently now am not in Nigeria again how do I get the pin without using a debit card
Tim says
Please follow the guide here https://aboutdevice.com/how-to-register-for-gtbank-ussd-without-atm-debit-card/
Etido says
Please I have try many times they said that ,the couldn’t save my PIN I don’t know why
Tim says
You couldn’t create a pin?
Please visit a bank branch to assist with the registration.
Enny says
Pls I have forgotten my 737 pin and I try to create another pin but it’s asking me the old pin which I did not know
Tim says
If you have forgotten your previous pin, you will need to visit a branch and apply for PIN reactivation or reset. Thanks
Emmy says
Hello, how do I activate 737 pin for the first time, I don’t have an ATM and I haven’t used 737 ussd before, what’s the default code pls? I opened my account via ussd a long time ago and I have linked my bvn to my account. Thanks.
Tim says
Please follow this tutorial to learn how to activate GTBank USSD without a Debit Card https://aboutdevice.com/how-to-register-for-gtbank-ussd-without-atm-debit-card/
Goodness says
I mistakenly opt out of my ussd. Now I’m unable to make transfer and I’ve misplaced my arm but know my last 4 digits. Is it possible I activate my ussd transfer again without visiting the bank?
Tim says
Yes, try it out to see if you can answer other question?
You can register for GTBank USSD without a Debit Card. Thanks
Hussaini Abdullahi says
I have many problem because my gtbank account I am no take to do transactions to another account I try to create pin I done my six digit debit card 💳 after this one I done my new pin is no agree but is showing me I have existing pin change the option pin
Abiodun Ogundele says
I have forgotten my old pin for 737 transaction.How can i reset it to get a new one.
Tim says
Please visit a branch for PIN reset. Thanks
Tim says
Please visit a branch to assistance. Thanks
If you have forgotten pin, also visit a branch.
Emmanuel joy says
Trying to create a pin without debit card n it has been asking for 10 digit account number yet it not working after putting the account number
Tim says
Please visit a branch to assist with the registration. Thanks
Goddy says
Pls I Use My Old Card Pin As My 737 Pin But I Forgot Both Now Am Having A New Pin How Can I Reset My 737 When I Have Forgot The Old One
Tim says
Please visit a branch and apply for PIN reset or reactivation. Thanks
Salawudeen ganiyat says
I forget my 737 pin,pls help me out
Tim says
Please visit a branch for PIN reset or reactivation. Thanks
Tim says
Please visit a branch for PIN reset. Thanks Sir
Osahon Ojo says
Pls I forgot my 737 pin and I’m currently not in Nigeria. What do I do pls. I have my card but the charges are too much plus I’m only allowed $500 a month here in Ghana.
Tim says
Please contact customer service through email or phone call. Thanks
Daniel says
pls how do I do it have been trying to create code and I also entered my last six digits but it said I should try again later and have been trying it for like 6 months now
Tim says
the last 6 digit, it’s your debit card last 6 digits.
if it persists, please visit a branch, it will be resolved. Thanks
Oluwatobi says
Have forgotten my old pin
How do I go about it
Tim says
Please visit a branch and request for PIN reactivation or reset. Thanks
Gerald Nwafor says
I have done all these guidelines here almost hundred times but still it won’t work,I’m so frustrated,very frustrated
Tim says
You will need to visit a branch to assist. Thanks
Shuaib Rumai says
I’ve tried so many times to create a pin for transfer but nothing is going well please assist me
Tim says
Please follow the guidelines, or visit a branch for assistance. Thanks
Faith Aghaonu says
please I have forgotten my old pin for transfer and before I can reset it they’re asking me for the old pin I have debit card
Tim says
If you have forgotten your old pin, you will have to visit a branch for PIN reactivation. Thanks
Ruth says
Please i don’t have ATM card
How can I creates my transfer pin
Tim says
Please follow the guide here https://aboutdevice.com/how-to-register-for-gtbank-ussd-without-atm-debit-card/
Apooyin Qayyum A says
I forgot my 737 transfer pin can I use my last 4 digit on my ATM to make transfer
Tim says
No, You will need to visit a branch for PIN reactivation. Thanks
Bolaji juwon says
I need help please
Tim says
You will need to visit a branch for PIN reactivation. Thanks
Juliet says
Please I have forgotten my old pin and before I can reset it,they are asking for the old pin and I don’t have a debit card too. Please any other ways available.
Bolaji says
I need to reset my transfer pin without my atm card, how do i go about that please?
Tim says
You will need to visit a branch for PIN reactivation. Thanks
Tim says
You will need to visit a branch for PIN reactivation.
Clement favour says
Please when going out I misplaced my ATM card.. and presently I can’t remember my transfer pin.. so in which I really need to do some transfer due to this lock down.. so I don’t know how to get back the transfer pin or reset new one without my atm card.
Tim says
You will need to visit a branch. Thanks
Abdulsalam B Zainab says
Please I mistakenly delete my GT account number, please how do I get back? I always don’t have transportation pin.
Tim says
Use the USSD code. Thanks
Agbaoye Deborah Oluwafunmilayo says
Please, I have been trying endlessly to reset my USSD pin because I have to make a transfer and mobile transfer is telling me “you may be using a wrong code”. After resetting, it’ll tell me “old pin invalid” meaning the new pin is now valid. But when I try again, it’ll tell me the same thing as before. Please, I really need to make this transfer soon… Thanks for your usual cooperation.
Tim says
Please visit a branch to assist with reset. Thanks
Oguekwe Osinaka Festa says
PLS…I FORGOT MY OLD 4digit Pin..i went to bank today and filled a form..The banker told me to go and try after 30 mins….i have try..its still requesting for my old pin..which i have forgotten…Its not Reset pls help….This lockdown is dealing with me…From my are to Gtbank is too Expensive
Tim says
The problem will be from the branch, fix it in the branch. Thanks
Akintayo Rofiat Dolapo says
Please I mistakingly fill a wrong number in my form when I wanted to open GTBANK account at bank please how can I change the number to my own number
Tim says
Visit a branch and change it. Thanks
AGBOOLA OLAYINKA OMOLANKE says
Please how do I use 737 to create a PIN code,I have tried severally and the message I received was that I have old PIN but I can’t even remember. Kindly sort me out and I don’t have a debit card, Also please can you recall the old PIN, Thanks for your usual cooperation..
Tim says
To register without Debit card, visit this tutorial https://aboutdevice.com/how-to-register-for-gtbank-ussd-without-atm-debit-card/
But if you have forgotten your PIN, you might need to perform reset. Thanks
Bolaji says
How can we perform reset password on 737
Bolaji says
How to recall pin on 737
Tim says
If you remember current PIN, you could reset by following the guide.
But if you have forgotten the PIN, please visit a branch for PIN reset. Thanks
Aliu Abdulfatai says
Have been trying to create 737 pin for the past 24hours but could not save pin….
I have a debit card
Tim says
This might be due to network, please do retry. Thanks
Jennifer says
Please how can i register 737 code….i really need to send money….i’ve tried creating pin but its not working…i dont have a debit card too
Tim says
Please follow the guide here on how to register without debit card https://aboutdevice.com/how-to-register-for-gtbank-ussd-without-atm-debit-card/
SAM says
I went for creation of pin on 737 ….but its saying error trying to validate certificate or something…and I don’t hve a debit card but I wanna create pin ….pls what can I do
Tim says
Please follow the instruction here https://aboutdevice.com/how-to-register-for-gtbank-ussd-without-atm-debit-card/
Olanrewaju olawumi says
How? Because me to,I tried the code they send *737*5# is not working,I tried to transfer to another Bank , invalid invalid.
Tim says
To transfer, it *737*1*Amount*NUBAN Account Number# (GTBank) or *737*2*Amount*NUBAN Account Number# (To other Banks)
Olanrewaju olawumi says
Please and please how am I going to get pin without ATM card because last time I went to bank to collect my ATM card I was told to go to the place where I collect the one that expired,I went to offa Branch they also tell me to go to ilorin Branch because of ATM card,and I don’t ask them to do my ATM card , they do it when my ATM expired,and am in ikirun,please help me out with this problem because I want to withdrawal my money, thanks
Tim says
Dial *737#, then type 10 for PIN, then 2 for Create PIN – No Debit Card, then you can continually enjoy the transactions. Thanks
Adaraloye Sesan Samson says
Please can I create a pin for my ussd on my GT Bank account without ATM?
Tim says
Yes, You can. Thanks
Abraham Mayor says
pls I need a new 737 pin, because I can’t remember the old one since my ATM card expired and I really need to do some transfer
Tim says
Please visit a branch for PIN reactivation or reset. Thanks
Owolabi Iyanuoluwa T. says
Pls, I tried to create a pin without debit card following necessary instructions but while I was trying to input my new pin, my phone malfunctioned and submitted a pin I don’t know. I’ve been trying to reset the password but I don’t know the old password. Please what can I do?
Tim says
You will have to visit a branch for PIN reactivation or pin reset. Thanks
Adesanya kehinde Esther says
Its not fair o
Am having this same problem
Does that mean we cant use our bank Now b4 d lockdown end
Ayeni Esther ayomide says
Pls I open an acct with GTbank as at December nd I got the acct number as at February now I made a deposit in the acct and I also want to transfer now without any pin pls how do I go about the transfering of the money and getting my pin?
Tim says
Please You have to register for USSD transaction. Thanks
Rasheedat says
Please I can’t remember my 737 old code I want to create another one but requesting for my old code
Tim says
You will have to visit a branch for PIN reset and reactivation (This is for security purposes, to ensure you are the account holder).
Mercy says
Pls how can I create my pin for transfer without my debit card because I was suppose to collect my atm at Benin but due the lock down I left for Lagos and in Lagos no gtbank around my area is opened. Pls help
Tim says
You can create your PIN without debit card. Thanks
Umar Fareedah says
Please I forgot my ATM pin what can I do
Tim says
Please visit a branch for PIN reset or reactivation. Thanks
JOSEPH MGBATO N says
I WANT TO TRANSFER
Tim says
Please follow the guide Here
Ademolu Sunday says
I tried to reset my pin but it was requesting for the old pin which I have forgotten
Then how do I go about it
Tim says
If you have forgotten your PIN, you will have to visit a branch for PIN reset or reactivation (It is for security purpose). Thanks
Asibor says
I need to transfer money to another account through my gt online mobile banking. But, they are asking for a transaction pin. I don’t have and I’m still unable to create a pin. Can you guide me please
Tim says
You will need to register first, in the registration process you will be asked to create a PIN. Thanks
Oluwatunmise says
I need to make a transfer urgently now,the app,the online banking isn’t working and can’t go out now due to d lock down unable to create new pin..what do I do please
Tim says
Please be patient and retry, it might be due to network issue. Thanks
Adeoye-Abiodun-Quaz says
I have tried to reset my gtbank pin
So the issues was that my old pin is invalid.
Kindly help me to reset it in a simplest way.
I’m expecting your solution. Because it is difficult to transfer money for my family.
Tim says
To reset when you have forgotten the old pin, requires physical presence for security reason, So please you will be required to visit a branch. Thanks
Tiwatope says
Please I need help to change my atm pin….i use it to make a transaction online and my details including my pin was used to do the transaction……now I want to change my pin I tried the *737*5#……nd I insert my old pin…..its telling me the old pin is invalid……pls m scared….i had to transfer my money to anoda account
Tim says
Please use an ATM if available close by. Thanks
Adam Usman says
Please i have forgot my 737 pin and i want to change it while its asking me d old pin and i cant remember d old pin anymore. So what am i to do please because i have my ATM wit me.
Tim says
You will have to visit a branch for PIN Reset. Thanks
Adesanya kehinde Esther says
So it means we can’t do any transaction during this lock
Too bad o
Am having d same problem here
Tim says
Try contacting customer care through email, social media to see if there is a way out during the lock down. Thanks
ola says
MY TOKEN IS BAD AND I NEED TO TRANSFER WHAT DO I DO?
Tim says
Please visit a branch for a replacement, or you disable PIN and depend on OTP.
Onyemaechi Amanda Ebere says
I forgot my 737 pin and need to do a transfer. What do I do since I can’t go to the bank physically due to the lockdown
Tim says
I will advise you download and use the Mobile app or internet banking, if those method are not available to You, Please contact the banks’ customer care through email or phone call (The phone call is not toll free). Thanks
Michael Olateru says
I don’t have ATM card yet because I’m a new customer. But I want to transfer money from account to my Ecobank account.
How can I do that online
Tim says
You can use the App or if you register for Internet banking, then you can use it. Thanks
ONIYILO AYOMIDE DEBORAH says
How can I change my pin when the old one has been forgotten
Tim says
If you have forgotten your PIN, you need to visit a bank branch for PIN reactivation or reset. Thanks
Odunayo Funmilayo says
Please I can’t go out and I need to transfer airtime to someone
Tim says
Please specify the error it is giving?
Faith Samuel says
I need quick credit loan but when I entered my PIN it will show could not complete transaction due to recent creation of PIN. My old pin was having issue i just changed my PIN in GT bank. Please what can I do
Faith Abimbola Samuel says
I want quick credit but when I enter my pin it will show could not complete transaction due to recent creation of IN. I just chilling my PIN in GT bank branch pls what do I do
Tim says
For the GTB Quick Credit, Please follow this guide
https://aboutdevice.com/gtbank-quickcredit-loan-using-ussd-app-and-internet-banking/
Ifedayo says
Hello,
I tried changing my ATM card pin using *737*5# on my registered phone number but it kept on showing “invalid old pin” whereas the old pin is entered correctly. kindly advise on what to do and if i can change it from internet banking platform.
Thank you
Tim says
Please visit an ATM to change if it is not responding. Thanks
Halimah says
I tried to create a pin, I followed all the steps correctly but it keeps saying null
Tim says
Please make sure you used phone you used while registering account, if this persist, please a branch. Thanks
Quadri says
I just opened an instant account,no ATM CARD given,and I wanted to transfer cash from that account to another,but I have a problem creating a 737 transfer pin.the menu options of card less pin and card pin transfer.I chose card less as I hav got Atm card but the transfer is going with the generated pin.what would I do ?
Tim says
The transfer is not going?
Please try to check your account balance, if it works, please retry the transfer to check if it will work out. Thanks
Ibrahim umar says
I try to change my debit card pin using *737*5# after following the process but is not working I even enter the bank hall talk to customers care do the same but not working. Please what would I do to make it working
Tim says
If it is your debit card, please visit an ATM. Thanks
Michael says
Can I change from token to pin on my GTBank app? And how do I do the from the app ?
Tim says
It depends on the value of the transaction, that is the amount been transacted. Thanks
oyedele oluwafemi says
my transfer pin do tell me you have an existing pin what can I do to rest it
Tim says
Visit a bank Branch to reset, (This is for security). Thanks
Blessing Obiemeka says
Am trying to use my debit card for the increase of cash that I can transfer daily… But, it keeps saying invalid pin, and my pin is correct. What can I do?
Tim says
Please retry again, if it persist, please visit a branch. (It might be due to your type of account)
juliana john says
My *737# code keeps saying invalid pin anytime i want to Make a transaction….I have tried reseting and changing but its still not working ….What should i do
Tim says
Please visit a branch for PIN reset, then use new PIN provided. Thanks
dosumu Oreoluwa says
I mean that I forgot my old pin and I dont know how to reset it
Tim says
You will have to visit a bank branch for PIN reset or reactivation. Thanks
Ayepola Adio banji says
Good day pls I don’t know what happen to my number that have been using to make transaction before… like some days now I can’t behable to do any transaction is telling me that my number is not registered pls what I’m I gonna do ?
Tim says
Please it might be a network issue, please do retry. If it persist, please visit a branch.
Oluwabunmi says
I tried changing my transaction pin,,but is telling me old pin invalid
What can i do pls?
Bunmi says
My boyfriend has no my ATM pin and my pin in using to send money ,,how can i change it so he wont have access to my account
Njaka uchechuwu Kingsley says
Please how do I restore my 737 forgotten pin.
Tim says
Please go to the Bank for a PIN reset.
Mrs. Ogunsiji Zainab says
Sorry, I tried to go for the quick credit loan on my phone and it’s requesting for my 737 pin.. and after providing the pin, the next thing it’s showing is “sorry it can’t be completed due to recent pin creation. I don’t understand
Tim says
Please did you change your PIN recently?
KIZITO says
I dont have ATM yet. How do I creat the pin with putting past 6 digits of my card
Tim says
Please visit a branch, you will be assisted to register using the process.
Adedayo says
I forgot my atm pin, please how do I get another one?
Tim says
Visit a Bank branch for PIN Reset. Thanks
Aliyu says
Pls sir I forgot my ussd code and I have tried to reset it but it keeps saying I have an existing code therefore Al unable to make any transaction. Pls what can I do?
Thanks, Aliyu
Tim says
Please visit a bank branch for PIN reset.
suarau ruqayah toyin says
I just opened an instant account,no ATM CARD given,and I wanted to transfer cash from that account to another,but I have a problem creating a 737 transfer pin.the menu options of card less pin and card pin transfer.I chose card less as I hav got Atm card but the transfer is going with the generated pin.what would I do ?
Joseph chiwendu says
Can I get a transaction code without having a debit card?
Tim says
Yes, you can. Thanks
Esther says
My 737 transfer pin is still active, but I want to change it. I tried many times and it kept telling me invaild old pin. What is the steps to changing it. Is it 3 (change pin – debit card) or what option will I chose. I need to change my pin. Please
Tim says
Select Change PIN but not that of debit card. Thanks
Emma says
For more than two months I have trying to create a pin using *737*5#, whenever I do it they tell me pin can’t save try again later ,what is actually the problem,I try this daily n they are telling me the same thing.what is the way forward
Tim says
Please visit a bank branch to fix this. Thanks
Chidinma says
What if i have forgotten the old pin…. And am trying to create a new one… It keeps telling me that i have an existing pin what do i do
Tim says
You need to visit a bank branch for a PIN Reset, in order to change your PIN.
Nwachukwu Nneka says
I want to obtain a loan. I have a salary account. I have created 737 pin but still do not have access to loan. I was sent a message that the loan process could not be completed due to recent pin creation. I dont understand.
Tim says
Check here on how to get salary advance https://aboutdevice.com/get-salary-advance-from-gt-bank-using-ussd/
Ojo olanrewaju says
Good afternoon pls am having issue with my pin, i forgot it. How can i get it again or reset it, also am out of country. I have try my possible best to created new one but still asking for the old one which i have forgotten. Pls someone should help.
Tim says
Please Contact the customer care through email or phone call. Thanks
Ojo olanrewaju says
Pls I have forgot my pin and am not within country, how can you help out?
Urgent pls
Tim says
Contact the customer care through email or phone call. Thanks
Fehintola says
Please o,I don’t have a debit card for Gtbank and I dialed *737*5# to create a pin for no debit card..After selecting the pin I wanted to use,it says I can now use it but in the process of using it,it says invalid last 4 digit or invalid authorization
What does that even mean??
I need help ASAP
Tim says
Please visit a branch to assist to fix the issue.
Esther Jeremiah says
Hi,i forgot my ATM card password and am trying to register for Internet banking but can’t proceed without my password,what do i do?
Tim says
Please visit a bank branch for PIN reinsurance or PIN reset
Abraham says
Hello, I want to change from token to pin when making transfers on my GTBank app. But it has not been successful.
Tim says
Please visit a branch, it will be resolved immediately
Chidinma honey bell onuoha says
I tried creating my pin,I dialed *737*5# it said dob for mart,DD_mm_yy I dialed my date of birth it keeps telling me dob format,tried up to 10times
Tim says
Date_Month_Year
Temitope says
I forgot my gt ussd pin, please how can I re set it
Tim says
If you know the PIN, you can change, but if you have forgotten your PIN, you need to visit a bank branch for a PIN reset.
OGOR Joy veronica says
Good evening GT l try changing my pin with my phone the same pin l use on the Atm is the same as what l use in recharging my phone now l want to change to a new pin it saying my old pin is invalid am still using the same pin on the Atm and recharging my phone now why is it saying invalid please l need help thanks
OGOR Joy veronica says
Good evening GT l try changing my pin with my phone the same pin l use on the Atm is the as what l use in recharging my phone now l want to change to a new pin it saying my old pin is invalid am still using the same pin on the Atm and recharging my phone so how come it saying invalid please l need help thanks
Tim says
Your ATM pin is not your USSD pin. Thanks
Olamide porch says
I forgot my transaction pin how can I create another one pls
Tim says
Please visit a bank branch for a PIN reset.
Babalola Opeoluwa Joel says
My 737 pin is different for the one I used in ATM card, an I want to change my 737 pin to the pin I used for ATM card. It wrote CANNOT CHANGE PIN. KINDLY USE THE CHANGE PIN WITH CARD OPTION.
Olaoluwa Joseph says
What of if the old pin was also forgotten? What should be done cos am on this many days without getting the way out
Tim says
If you have forgotten your old pin, you visit a branch for a PIN reset. Thanks
Yusuff abolarinwa says
I was unable to make use of my ATM card after changing my pin,it said invalid pin
Tim says
You might be entering the wrong PIN, visit a branch for PIN reset
Aigbe catherine says
Please is the transfer pin also the same with ATM pin?
Aigbe catherine says
Please is the transfer pin also the ATM pin?
Tim says
No, you have to create a new one via the USSD.
Blessing Osinachi says
How can I increase my transfer limit
Tim says
Please visit a bank branch to increase your transfer limit.
You might be required to get an OTP device.
Musa Abdulkabir says
I forget my old pin how can I proceed to create a new pin.
Mind you I’m out of the country at the moment.
Tim says
It is not possible for security reasons. I will advise you switch to using Internet Banking or the Mobile App.
Adamu Josephine says
How can I retrieve my ATM debit card pin because I forget it
Tim says
Please visit a bank branch for PIN Reset.
George says
Why does my debit card keep tell me transaction invalid during withdrawal.
Tim says
Please visit a branch to assist to diagnose the issue and fix.
Ilo frank says
I cannot do any transaction with my account except withdrawal with ATM card
Ilo frank says
How can it be retified so that I can do transfer with ussd and mobile Bank app
Tim says
Please meet a customer rep to assist to fix this.
YA'U MOHD GAFASA says
I was change another nem, pin, but write me your pin you entered is incorrect
Tim says
Please visit a bank branch for PIN reset.
Mueen Suleiman says
How to get my password
Tim says
If you have forgotten your PIN, you will require a PIN reset and that is only possible at a bank branch. Thanks
Adebanjo Tiwalola says
After dialing *737*5# to change my pin
It’s wrote invalid existing pin
Meanwhile I didn’t forget my pin
I just wanna change it because I can”t transfer with the GTbank app but
Only with *737#
Tim says
Please if the issue persist, please do visit a branch for it to be resolved. Thanks
Sadu Maryam Ajoke says
Please I forgot my old transaction pin
Tim says
Please you will need to visit a bank branch for PIN reset.
Kayode Gbenga says
I want to create transfer PIN but I don’t have an ATM card. How do I go about this?
Tim says
Visit a bank branch to assist in helping you to set up.
Nartey Rudolph says
I wanted to reset my pin , I was asked to dial *73*5# . After I dial it ,it came payment instead of reset passcode..
so what should I do?
Nartey Rudolph says
sorry it was *737*5# that I was asked to dial
Micheal says
Please I wanted to reset my 737 pin, after asking me my last atm card number instead of asking me my old pin it asked me new pin, then I write it reply me by saying, you have an existing pin try the change options
Tim says
You will be required to enter old pin before new pin
Titus Adzenda says
How do i recover my forgotten pin? I need to generate a new one.
Tim says
If you have forgotten the old pin, you will have to visit a branch for PIN reset. Thanks
Anonymous says
I did have card pls
and I need help get pin
Tim says
Please visit a branch.
Okeyomi Adenike says
I have an existing pin try to transfer to other bank, I receive this message from GTB.
Dear customer, you can only complete transaction with your secure pin. Dial *737*5# to create one now, which I did reply that I have an existing one. What can I do in this situation?
Shado Rabiu says
I have the same issue, I don’t no either I forgotten my pin
Tim says
Please visit a bank branch for PIN reset. Thanks
Tim says
Please visit a branch to clarify, Maybe the transfer above your daily limit.
Ibrahim Garba says
I followed all the processes to transfer fund to other bank but it tells me to enter a valid token code,what do I do?
Tim says
Go to a branch, You will be assisted to register using the token.
Fayomi Aduragbemi says
I’m not having ATM card yet and I want to transfer using *737# and need the used code how will I pls???
Fayomi Aduragbemi says
Ussd code I mean
Ilori oluwatoyin bola says
Please have been trying to reset my 737 pin but is not going is just saying your old pin is imvalid
Akintemi mayowa says
Same to mine also ooo
E gba mi ooooo
Tim says
Please visit a bank branch close to you.
Kazeem Odewale says
Pls, I have forgotten my 737 pin and pls I need urgent help
Will says
I can’t remember my USD Master Card PIN…please how can i create a new PIN because they keep requesting for the old one?
Tim says
You will need to visit a bank branch for a PIN reset. Thanks
Elizabeth says
The same issue I am having and am not in Nigeria presently and really want to do some transfer
Tim says
Please do use Internet banking for this.
Contact the customer care to set up Internet banking for you and then you could use it to perform all transactions. Thanks
anokwu faith says
I said i cant remeber my old pin still when i want to change the pin they still ask for the old one
Nkemneme Vivian I says
I have been trying to create a pin for transfer but proved abortive, it has really cost me a lot, plz what do I do? Thanks
Tim says
Please visit a bank branch for this to be fixed by one of the customer care representatives.
junaidu muh'd kanoma says
good morning
Tim says
Good day.
Kingwizzy says
My Gt Mobile App password has been blocked what do I do to open it bcus I can’t remember my secret question not to talk of d answer
Oyindamola says
Can’t remember my transfer pin
Rapunzel says
Please how do I make transfer without an ATM card cos I don’t want to use d ATM card I want to make transfer but I cant because am been asked to create a pin n I don’t have
Sammy Osas says
e.g Edenhazard10
Abrahamsylvester ojochegbe says
pls I want create a password in my banking app,but they say,the password must contains number, upper character ,and lower character. pls somebody help me out how will I do it,just want registered in my phone
Sammy Osas says
e.g Edenhazard10
Omini usang says
I want to get a merchant code for my business transaction. How do i get it?
Tim says
Please contact the bank Customer care or visit a bank branch close to You to fix
STEPHEN JOHN says
I don’t have debit card. To input the DOB . What method I will use to input it. I am trying since. His tell me that” Disable due to multiple wrong DOB. Contact gtconnect.
Please direct me. How to input it.
Example dd/mm/yyyy
01/01/2019. Isn’t like that have different way to input it.
Darimani Saaka Ibrahim says
I have forgotten the pin on my atm card, how do I resolve it?
Ogunrinde Samson Taiye says
Good evening, Please I want to transfer money from my GTB account to my other account because I don’t have GTB ATM card.but when I go through the process, after i input my DOB , the next message that comes out was I have existing ATM in my branch, which is at Ilorin Kwara state, I live in Lagos , Now I’m in need of money to do something that is very important… Please what can I do . .
ariyo rotimi says
I don’t have an ATM card it has lost and I try changing it its not working
Okpe ijiga says
Pls I want to request used pin and I enter the last 6digit of my ATM as requested and ask of my 4gidit pin which I enter is now telling me that my pin have been blocked that I should visits the nearest gtbank. Pls I what should I do and there is no gtbank in my town.
Godswill Okezie says
My last 4 digit is giving me invalid authorization PIN.Kindly dial *737*5# to select your USSD PIN.
And I have tried to resect it and is not going.
olayiwola Ayomide says
pls i want to request ussd pin and i enter the last 6 digit of my atm as requested and ask of my 4 digit pin which i enter, is now telling me that my pin has been blocked that i should visit the nearest gtbank. Pls what should i do there is no gtbank in my town
Anonymous says
Hi
emmanuel favour says
I don’t have a debit card, is there no other way to get the four pin?
Johnson says
Is ussd to pay from paystack different from other ussd code? I want to pay to branch international through pay stack an asking me activate ussd for pay stack which I did but not work. Thanks
Peter says
please I need help I have been try to create my PIN after entered my 6 digits number it will reply me to use the link provided without supply me any link
Adewole Yetunde says
I opened an account with gtbank and I want to create a pin for it, I don’t have a debit card yet, pls help I need to make transaction immediately
Tim says
You need a debit card, to perform a transaction.
Olupitan olamide says
I was unable to creat a ussd pin, the thing is asking for my DOB, and I input it but the answer given is that the DOB I entered is not correct to the one I use to open the account.
PLS WHAT CAN I DO
Tajudeen uthman babatunde says
My new account number is different from from the one on my atm card which i was given
Tim says
Please do visit the bank customer service or customer care for a fix to this problem. Thanks
Idris jimoh says
How can I get my token code, I lost my ATM
Tim says
Please go the bank and block the ATM and a new one will be issued.
ALILI STEPHEN NNADIKE says
I have been trying to use my 737 code for both transaction and buying of airtime and the the thing keeps on telling me enter your last four digits and i kept doing that all effort to no avail.
i need urgent attention i can’t do anything financially and this is holiday.
kindly support for me to activate or change my 737 pin ASAP pls.
My ATM was seized by Diamond Bank atm last two weeks Friday(21st Sept’18) at their old Aba Rd Rumuomasi PHC.
This is critical please.
Christiana says
I have been trying to reset my pin on the phone, with the *737*5. It keeps on asking for my last six digits of atm card, I keep on entering, it keeps on asking me, it’s so frustrating, I can’t make transfer or buy airtime. Pls I need assistance.
Okoro chisom blessing says
I have to reset gt bank credit card but refused me,i need help now
lawrence nwosu says
i want to create a account pls is an one there that can help me okay