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How to register, create or reset PIN for GTBank USSD transaction

How to register, create or reset PIN for  GTBank  (Guaranty Trust Bank) USSD transaction
GTBank

The processes listed below will guide you on How to register, create or reset PIN for Guaranty Trust Bank USSD transaction:
Dial *737*5# , it will ask for the last 6 digits of your debit card (that is your ATM Card number) , then you can create a 4 digit pin.
You could also reset your pin, it will request you to enter old one and then enter the new one twice.

Forgotten PIN for Guaranty Trust Bank USSD Transaction

Have you forgotten Your PIN for USSD or PIN is not working, Please you will need to visit a branch and meet a Customer Service agent for assistance on resetting or reactivating Your PIN.

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Hope with this, You have learnt How to register, create or reset PIN for Guaranty Trust Bank USSD transaction.
Please share and like below, also comment below for any problem faced or encountered.

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Comments

  3. Christiana says

    I have been trying to reset my pin on the phone, with the *737*5. It keeps on asking for my last six digits of atm card, I keep on entering, it keeps on asking me, it’s so frustrating, I can’t make transfer or buy airtime. Pls I need assistance.

  4. ALILI STEPHEN NNADIKE says

    I have been trying to use my 737 code for both transaction and buying of airtime and the the thing keeps on telling me enter your last four digits and i kept doing that all effort to no avail.
    i need urgent attention i can’t do anything financially and this is holiday.
    kindly support for me to activate or change my 737 pin ASAP pls.
    My ATM was seized by Diamond Bank atm last two weeks Friday(21st Sept’18) at their old Aba Rd Rumuomasi PHC.
    This is critical please.

  7. Tajudeen uthman babatunde says

    My new account number is different from from the one on my atm card which i was given

  9. Adewole Yetunde says

    I opened an account with gtbank and I want to create a pin for it, I don’t have a debit card yet, pls help I need to make transaction immediately

  11. Peter says

    please I need help I have been try to create my PIN after entered my 6 digits number it will reply me to use the link provided without supply me any link

  12. Johnson says

    Is ussd to pay from paystack different from other ussd code? I want to pay to branch international through pay stack an asking me activate ussd for pay stack which I did but not work. Thanks

  14. Olupitan olamide says

    I was unable to creat a ussd pin, the thing is asking for my DOB, and I input it but the answer given is that the DOB I entered is not correct to the one I use to open the account.
    PLS WHAT CAN I DO

  15. olayiwola Ayomide says

    pls i want to request ussd pin and i enter the last 6 digit of my atm as requested and ask of my 4 digit pin which i enter, is now telling me that my pin has been blocked that i should visit the nearest gtbank. Pls what should i do there is no gtbank in my town

  16. Godswill Okezie says

    My last 4 digit is giving me invalid authorization PIN.Kindly dial *737*5# to select your USSD PIN.
    And I have tried to resect it and is not going.

  19. Okpe ijiga says

    Pls I want to request used pin and I enter the last 6digit of my ATM as requested and ask of my 4gidit pin which I enter is now telling me that my pin have been blocked that I should visits the nearest gtbank. Pls I what should I do and there is no gtbank in my town.

  20. Ogunrinde Samson Taiye says

    Good evening, Please I want to transfer money from my GTB account to my other account because I don’t have GTB ATM card.but when I go through the process, after i input my DOB , the next message that comes out was I have existing ATM in my branch, which is at Ilorin Kwara state, I live in Lagos , Now I’m in need of money to do something that is very important… Please what can I do . .

  22. STEPHEN JOHN says

    I don’t have debit card. To input the DOB . What method I will use to input it. I am trying since. His tell me that” Disable due to multiple wrong DOB. Contact gtconnect.
    Please direct me. How to input it.
    Example dd/mm/yyyy
    01/01/2019. Isn’t like that have different way to input it.

  25. Abrahamsylvester ojochegbe says

    pls I want create a password in my banking app,but they say,the password must contains number, upper character ,and lower character. pls somebody help me out how will I do it,just want registered in my phone

  28. Rapunzel says

    Please how do I make transfer without an ATM card cos I don’t want to use d ATM card I want to make transfer but I cant because am been asked to create a pin n I don’t have

  30. Kingwizzy says

    My Gt Mobile App password has been blocked what do I do to open it bcus I can’t remember my secret question not to talk of d answer

  32. Nkemneme Vivian I says

    I have been trying to create a pin for transfer but proved abortive, it has really cost me a lot, plz what do I do? Thanks

  33. Tim says

    Please visit a bank branch for this to be fixed by one of the customer care representatives.

  35. anokwu faith says

    I said i cant remeber my old pin still when i want to change the pin they still ask for the old one

  36. Will says

    I can’t remember my USD Master Card PIN…please how can i create a new PIN because they keep requesting for the old one?

  39. Ilori oluwatoyin bola says

    Please have been trying to reset my 737 pin but is not going is just saying your old pin is imvalid

  40. Fayomi Aduragbemi says

    I’m not having ATM card yet and I want to transfer using *737# and need the used code how will I pls???

  42. Elizabeth says

    The same issue I am having and am not in Nigeria presently and really want to do some transfer

  43. Tim says

    Please do use Internet banking for this.
    Contact the customer care to set up Internet banking for you and then you could use it to perform all transactions. Thanks

  46. Okeyomi Adenike says

    I have an existing pin try to transfer to other bank, I receive this message from GTB.
    Dear customer, you can only complete transaction with your secure pin. Dial *737*5# to create one now, which I did reply that I have an existing one. What can I do in this situation?

  50. Ibrahim Garba says

    I followed all the processes to transfer fund to other bank but it tells me to enter a valid token code,what do I do?

  52. Micheal says

    Please I wanted to reset my 737 pin, after asking me my last atm card number instead of asking me my old pin it asked me new pin, then I write it reply me by saying, you have an existing pin try the change options

  54. Nartey Rudolph says

    I wanted to reset my pin , I was asked to dial *73*5# . After I dial it ,it came payment instead of reset passcode..
    so what should I do?

  57. Kayode Gbenga says

    I want to create transfer PIN but I don’t have an ATM card. How do I go about this?

  62. Adebanjo Tiwalola says

    After dialing *737*5# to change my pin
    It’s wrote invalid existing pin
    Meanwhile I didn’t forget my pin
    I just wanna change it because I can”t transfer with the GTbank app but
    Only with *737#

  72. Tim says

    If you have forgotten your PIN, you will require a PIN reset and that is only possible at a bank branch. Thanks

  77. Musa Abdulkabir says

    I forget my old pin how can I proceed to create a new pin.
    Mind you I’m out of the country at the moment.

  78. Tim says

    It is not possible for security reasons. I will advise you switch to using Internet Banking or the Mobile App.

  80. Tim says

    Please visit a bank branch to increase your transfer limit.
    You might be required to get an OTP device.

  85. Olaoluwa Joseph says

    What of if the old pin was also forgotten? What should be done cos am on this many days without getting the way out

  88. Babalola Opeoluwa Joel says

    My 737 pin is different for the one I used in ATM card, an I want to change my 737 pin to the pin I used for ATM card. It wrote CANNOT CHANGE PIN. KINDLY USE THE CHANGE PIN WITH CARD OPTION.

  90. OGOR Joy veronica says

    Good evening GT l try changing my pin with my phone the same pin l use on the Atm is the as what l use in recharging my phone now l want to change to a new pin it saying my old pin is invalid am still using the same pin on the Atm and recharging my phone so how come it saying invalid please l need help thanks

  91. OGOR Joy veronica says

    Good evening GT l try changing my pin with my phone the same pin l use on the Atm is the same as what l use in recharging my phone now l want to change to a new pin it saying my old pin is invalid am still using the same pin on the Atm and recharging my phone now why is it saying invalid please l need help thanks

  95. Tim says

    If you know the PIN, you can change, but if you have forgotten your PIN, you need to visit a bank branch for a PIN reset.

  96. Chidinma honey bell onuoha says

    I tried creating my pin,I dialed *737*5# it said dob for mart,DD_mm_yy I dialed my date of birth it keeps telling me dob format,tried up to 10times

  98. Abraham says

    Hello, I want to change from token to pin when making transfers on my GTBank app. But it has not been successful.

  100. Esther Jeremiah says

    Hi,i forgot my ATM card password and am trying to register for Internet banking but can’t proceed without my password,what do i do?

  101. Fehintola says

    Please o,I don’t have a debit card for Gtbank and I dialed *737*5# to create a pin for no debit card..After selecting the pin I wanted to use,it says I can now use it but in the process of using it,it says invalid last 4 digit or invalid authorization
    What does that even mean??
    I need help ASAP

  105. Ojo olanrewaju says

    Good afternoon pls am having issue with my pin, i forgot it. How can i get it again or reset it, also am out of country. I have try my possible best to created new one but still asking for the old one which i have forgotten. Pls someone should help.

  108. Nwachukwu Nneka says

    I want to obtain a loan. I have a salary account. I have created 737 pin but still do not have access to loan. I was sent a message that the loan process could not be completed due to recent pin creation. I dont understand.

  110. Chidinma says

    What if i have forgotten the old pin…. And am trying to create a new one… It keeps telling me that i have an existing pin what do i do

  111. Emma says

    For more than two months I have trying to create a pin using *737*5#, whenever I do it they tell me pin can’t save try again later ,what is actually the problem,I try this daily n they are telling me the same thing.what is the way forward

  114. Esther says

    My 737 transfer pin is still active, but I want to change it. I tried many times and it kept telling me invaild old pin. What is the steps to changing it. Is it 3 (change pin – debit card) or what option will I chose. I need to change my pin. Please

  118. suarau ruqayah toyin says

    I just opened an instant account,no ATM CARD given,and I wanted to transfer cash from that account to another,but I have a problem creating a 737 transfer pin.the menu options of card less pin and card pin transfer.I chose card less as I hav got Atm card but the transfer is going with the generated pin.what would I do ?

  119. Aliyu says

    Pls sir I forgot my ussd code and I have tried to reset it but it keeps saying I have an existing code therefore Al unable to make any transaction. Pls what can I do?
    Thanks, Aliyu

  125. Mrs. Ogunsiji Zainab says

    Sorry, I tried to go for the quick credit loan on my phone and it’s requesting for my 737 pin.. and after providing the pin, the next thing it’s showing is “sorry it can’t be completed due to recent pin creation. I don’t understand

  129. Bunmi says

    My boyfriend has no my ATM pin and my pin in using to send money ,,how can i change it so he wont have access to my account

  131. Ayepola Adio banji says

    Good day pls I don’t know what happen to my number that have been using to make transaction before… like some days now I can’t behable to do any transaction is telling me that my number is not registered pls what I’m I gonna do ?

  135. juliana john says

    My *737# code keeps saying invalid pin anytime i want to Make a transaction….I have tried reseting and changing but its still not working ….What should i do

  141. Ibrahim umar says

    I try to change my debit card pin using *737*5# after following the process but is not working I even enter the bank hall talk to customers care do the same but not working. Please what would I do to make it working

  143. Quadri says

    I just opened an instant account,no ATM CARD given,and I wanted to transfer cash from that account to another,but I have a problem creating a 737 transfer pin.the menu options of card less pin and card pin transfer.I chose card less as I hav got Atm card but the transfer is going with the generated pin.what would I do ?

  144. Tim says

    The transfer is not going?
    Please try to check your account balance, if it works, please retry the transfer to check if it will work out. Thanks

  146. Tim says

    Please make sure you used phone you used while registering account, if this persist, please a branch. Thanks

  147. Ifedayo says

    Hello,
    I tried changing my ATM card pin using *737*5# on my registered phone number but it kept on showing “invalid old pin” whereas the old pin is entered correctly. kindly advise on what to do and if i can change it from internet banking platform.
    Thank you

  149. Blessing Obiemeka says

    Am trying to use my debit card for the increase of cash that I can transfer daily… But, it keeps saying invalid pin, and my pin is correct. What can I do?

  150. Tim says

    Please retry again, if it persist, please visit a branch. (It might be due to your type of account)

  151. Faith Abimbola Samuel says

    I want quick credit but when I enter my pin it will show could not complete transaction due to recent creation of IN. I just chilling my PIN in GT bank branch pls what do I do

  152. Faith Samuel says

    I need quick credit loan but when I entered my PIN it will show could not complete transaction due to recent creation of PIN. My old pin was having issue i just changed my PIN in GT bank. Please what can I do

  155. Tim says

    If you have forgotten your PIN, you need to visit a bank branch for PIN reactivation or reset. Thanks

  156. Michael Olateru says

    I don’t have ATM card yet because I’m a new customer. But I want to transfer money from account to my Ecobank account.
    How can I do that online

  160. Onyemaechi Amanda Ebere says

    I forgot my 737 pin and need to do a transfer. What do I do since I can’t go to the bank physically due to the lockdown

  161. Tim says

    I will advise you download and use the Mobile app or internet banking, if those method are not available to You, Please contact the banks’ customer care through email or phone call (The phone call is not toll free). Thanks

  164. Adam Usman says

    Please i have forgot my 737 pin and i want to change it while its asking me d old pin and i cant remember d old pin anymore. So what am i to do please because i have my ATM wit me.

  166. Tiwatope says

    Please I need help to change my atm pin….i use it to make a transaction online and my details including my pin was used to do the transaction……now I want to change my pin I tried the *737*5#……nd I insert my old pin…..its telling me the old pin is invalid……pls m scared….i had to transfer my money to anoda account

  167. Adeoye-Abiodun-Quaz says

    I have tried to reset my gtbank pin
    So the issues was that my old pin is invalid.
    Kindly help me to reset it in a simplest way.
    I’m expecting your solution. Because it is difficult to transfer money for my family.

  169. Tim says

    To reset when you have forgotten the old pin, requires physical presence for security reason, So please you will be required to visit a branch. Thanks

  170. Oluwatunmise says

    I need to make a transfer urgently now,the app,the online banking isn’t working and can’t go out now due to d lock down unable to create new pin..what do I do please

  172. Asibor says

    I need to transfer money to another account through my gt online mobile banking. But, they are asking for a transaction pin. I don’t have and I’m still unable to create a pin. Can you guide me please

  173. Ademolu Sunday says

    I tried to reset my pin but it was requesting for the old pin which I have forgotten
    Then how do I go about it

  176. Tim says

    You will need to register first, in the registration process you will be asked to create a PIN. Thanks

  177. Tim says

    If you have forgotten your PIN, you will have to visit a branch for PIN reset or reactivation (It is for security purpose). Thanks

  180. Mercy says

    Pls how can I create my pin for transfer without my debit card because I was suppose to collect my atm at Benin but due the lock down I left for Lagos and in Lagos no gtbank around my area is opened. Pls help

  182. Ayeni Esther ayomide says

    Pls I open an acct with GTbank as at December nd I got the acct number as at February now I made a deposit in the acct and I also want to transfer now without any pin pls how do I go about the transfering of the money and getting my pin?

  183. Owolabi Iyanuoluwa T. says

    Pls, I tried to create a pin without debit card following necessary instructions but while I was trying to input my new pin, my phone malfunctioned and submitted a pin I don’t know. I’ve been trying to reset the password but I don’t know the old password. Please what can I do?

  186. Rasheedat says

    Please I can’t remember my 737 old code I want to create another one but requesting for my old code

  187. Tim says

    You will have to visit a branch for PIN reset and reactivation (This is for security purposes, to ensure you are the account holder).

  188. Adesanya kehinde Esther says

    So it means we can’t do any transaction during this lock
    Too bad o
    Am having d same problem here

  189. Adesanya kehinde Esther says

    Its not fair o
    Am having this same problem
    Does that mean we cant use our bank Now b4 d lockdown end

  190. Tim says

    Try contacting customer care through email, social media to see if there is a way out during the lock down. Thanks

  191. Abraham Mayor says

    pls I need a new 737 pin, because I can’t remember the old one since my ATM card expired and I really need to do some transfer

  193. Adaraloye Sesan Samson says

    Please can I create a pin for my ussd on my GT Bank account without ATM?

  195. Olanrewaju olawumi says

    Please and please how am I going to get pin without ATM card because last time I went to bank to collect my ATM card I was told to go to the place where I collect the one that expired,I went to offa Branch they also tell me to go to ilorin Branch because of ATM card,and I don’t ask them to do my ATM card , they do it when my ATM expired,and am in ikirun,please help me out with this problem because I want to withdrawal my money, thanks

  196. Olanrewaju olawumi says

    How? Because me to,I tried the code they send *737*5# is not working,I tried to transfer to another Bank , invalid invalid.

  197. Tim says

    Dial *737#, then type 10 for PIN, then 2 for Create PIN – No Debit Card, then you can continually enjoy the transactions. Thanks

  198. Tim says

    To transfer, it *737*1*Amount*NUBAN Account Number# (GTBank) or *737*2*Amount*NUBAN Account Number# (To other Banks)

  199. SAM says

    I went for creation of pin on 737 ….but its saying error trying to validate certificate or something…and I don’t hve a debit card but I wanna create pin ….pls what can I do

  201. Jennifer says

    Please how can i register 737 code….i really need to send money….i’ve tried creating pin but its not working…i dont have a debit card too

  202. Aliu Abdulfatai says

    Have been trying to create 737 pin for the past 24hours but could not save pin….
    I have a debit card

  205. AGBOOLA OLAYINKA OMOLANKE says

    Please how do I use 737 to create a PIN code,I have tried severally and the message I received was that I have old PIN but I can’t even remember. Kindly sort me out and I don’t have a debit card, Also please can you recall the old PIN, Thanks for your usual cooperation..

  206. Akintayo Rofiat Dolapo says

    Please I mistakingly fill a wrong number in my form when I wanted to open GTBANK account at bank please how can I change the number to my own number

  207. Oguekwe Osinaka Festa says

    PLS…I FORGOT MY OLD 4digit Pin..i went to bank today and filled a form..The banker told me to go and try after 30 mins….i have try..its still requesting for my old pin..which i have forgotten…Its not Reset pls help….This lockdown is dealing with me…From my are to Gtbank is too Expensive

  208. Agbaoye Deborah Oluwafunmilayo says

    Please, I have been trying endlessly to reset my USSD pin because I have to make a transfer and mobile transfer is telling me “you may be using a wrong code”. After resetting, it’ll tell me “old pin invalid” meaning the new pin is now valid. But when I try again, it’ll tell me the same thing as before. Please, I really need to make this transfer soon… Thanks for your usual cooperation.

  209. Abdulsalam B Zainab says

    Please I mistakenly delete my GT account number, please how do I get back? I always don’t have transportation pin.

  215. Clement favour says

    Please when going out I misplaced my ATM card.. and presently I can’t remember my transfer pin.. so in which I really need to do some transfer due to this lock down.. so I don’t know how to get back the transfer pin or reset new one without my atm card.

  216. Juliet says

    Please I have forgotten my old pin and before I can reset it,they are asking for the old pin and I don’t have a debit card too. Please any other ways available.

  219. Apooyin Qayyum A says

    I forgot my 737 transfer pin can I use my last 4 digit on my ATM to make transfer

  226. Faith Aghaonu says

    please I have forgotten my old pin for transfer and before I can reset it they’re asking me for the old pin I have debit card

  228. Tim says

    If you have forgotten your old pin, you will have to visit a branch for PIN reactivation. Thanks

  229. Shuaib Rumai says

    I’ve tried so many times to create a pin for transfer but nothing is going well please assist me

  231. Gerald Nwafor says

    I have done all these guidelines here almost hundred times but still it won’t work,I’m so frustrated,very frustrated

  233. Daniel says

    pls how do I do it have been trying to create code and I also entered my last six digits but it said I should try again later and have been trying it for like 6 months now

  234. Tim says

    the last 6 digit, it’s your debit card last 6 digits.
    if it persists, please visit a branch, it will be resolved. Thanks

  242. Osahon Ojo says

    Pls I forgot my 737 pin and I’m currently not in Nigeria. What do I do pls. I have my card but the charges are too much plus I’m only allowed $500 a month here in Ghana.

  243. Tim says

    If you remember current PIN, you could reset by following the guide.
    But if you have forgotten the PIN, please visit a branch for PIN reset. Thanks

  245. Goddy says

    Pls I Use My Old Card Pin As My 737 Pin But I Forgot Both Now Am Having A New Pin How Can I Reset My 737 When I Have Forgot The Old One

  247. Emmanuel joy says

    Trying to create a pin without debit card n it has been asking for 10 digit account number yet it not working after putting the account number

  248. Hussaini Abdullahi says

    I have many problem because my gtbank account I am no take to do transactions to another account I try to create pin I done my six digit debit card 💳 after this one I done my new pin is no agree but is showing me I have existing pin change the option pin

  249. Abiodun Ogundele says

    I have forgotten my old pin for 737 transaction.How can i reset it to get a new one.

  251. Tim says

    Please visit a branch to assistance. Thanks
    If you have forgotten pin, also visit a branch.

  253. Emmy says

    Hello, how do I activate 737 pin for the first time, I don’t have an ATM and I haven’t used 737 ussd before, what’s the default code pls? I opened my account via ussd a long time ago and I have linked my bvn to my account. Thanks.

  255. Enny says

    Pls I have forgotten my 737 pin and I try to create another pin but it’s asking me the old pin which I did not know

  256. Tim says

    If you have forgotten your previous pin, you will need to visit a branch and apply for PIN reactivation or reset. Thanks

  257. Etido says

    Please I have try many times they said that ,the couldn’t save my PIN I don’t know why

  258. Tim says

    You couldn’t create a pin?
    Please visit a bank branch to assist with the registration.

  259. Goodness says

    I mistakenly opt out of my ussd. Now I’m unable to make transfer and I’ve misplaced my arm but know my last 4 digits. Is it possible I activate my ussd transfer again without visiting the bank?

  260. Tim says

    Yes, try it out to see if you can answer other question?
    You can register for GTBank USSD without a Debit Card. Thanks

  261. okolo francis emeka says

    Good day team I opened this account and the card got lost presently now am not in Nigeria again how do I get the pin without using a debit card

  262. okolo francis emeka says

    Please I don’t have an ATM card and a not in the country I have tried to create the pin after following the instructions in putting my account number date of birth and choose a perfered pin I get the error message cannot change pin, kindly use the change pin with card option please kindly advise me on what to do

  264. Amata says

    Good evening please I mistakenly press the opt out option,now I can do any transaction and I don’t have atm also,i tried using my transfer code its saying I opt out from 737 please what’s the way forward

  265. Gloria Hanson peter says

    Please I have an account an I ☺ atm and I forgot the ussd code please help me

  268. joyce omatah says

    Since I opened my account I can’t create a pin via 737 , it keeps saying coming soon. I used 737*5# and it gets to a point and says old pin invalid.

  272. Ayanfeoluwa Busayo says

    I entered the correct last 6 digit on my debit card to creat PIN , yet it keeps telling me that invalid last 6 digit

  274. Ayanfeoluwa Busayo says

    Can the bank help me to create the 737 PIN because have been blocked from using the 737 channel to create PIN after several attempt?

  276. Ashade olatunji says

    Is there no way I can reset my used code via my mail,. I am having difficulty transacting and I needed it done asap.

  278. Tim says

    If you remember the previous pin, it can be done through USSD, but if forgotten, you will need to visit a branch for PIN reset. Thanks

  279. loveth says

    i mistakenly created five digit pin instead of four digit,i Have been trying to correct the mistake or transfer money but its not working,i dial 737*5#, to change the pon,it didn’t work

  281. frank augustine says

    i want to creat new with a small button phone but it will request for dob afther in the following format dd-mm-yyyy then i did it but it is no responding pls i need help

  289. Dennis says

    Have been trying to reset my 737 pin which I was told was disabled due to multiple trials. It’s keeps telling me error occurred try again. Please, how can I resolve this.

  291. Michael says

    I got my atm card few days back and i want to create my 737 pin after all the process it still tell that the pin is not updated and i don’t know how to do about it

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