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How to register or reset PIN for Zenith Bank USSD transaction

How to register, create or reset PIN for Zenith Bank USSD transaction
Zenith Bank

The processes listed below will guide you on How to register, create or reset PIN for Zenith Bank USSD transaction:

Create PIN For Zenith Bank USSD Transaction

Dial *966# on the phone number you use to open your Zenith Bank Account (or where you receive your alert) , then press enter and then press 2, it will ask for the last 4 digits of your debit card (that is your ATM Card number) , then you can create a 4 digit pin, if successful, you will get a message “retrieving your balance”. You will then receive a message (SMS) with your account balance on your account.

How to Reset Zenith Bank USSD PIN

To do a reset, all you need to do is simply dial; *966*60# on your mobile phone and follow the on-screen prompts.

You could also reset your pin, it will request you to enter old one and then enter the new one twice.

Forgotten PIN for Zenith Bank USSD Transaction

Have you forgotten Your PIN for USSD or PIN is not working, Please you will need to visit a branch and meet a Customer Service agent for assistance on resetting or reactivating Your PIN.

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Hope with this, You have learnt How to register, create or reset PIN for Zenith Bank USSD transaction.
Please share and like below, also comment below for any problem faced or encountered.

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Comments

  3. Mallam musa Muhammed says

    Please I need my ussd password the one am using is no more working why ? And I can’t transfer anything again

  4. Mallam musa Muhammed says

    And I need it very badly and the one I used is 131373 and it’s not working again please am seriously in need of it please

  6. Diana says

    So this means a person who doesn’t have a debit card can’t register and use the *966# code for any transaction??? this really sucks 😠😠.. ….you people need to really work and upgrade your way of doing things in that bank… I have an account with Wema bank, on opening account, they gave me a debit card free of charge… your bank when I went to open my new account, I ticked the master card option and went further to ask the lady that attended to me details about cards,she said its one thousand Naira and I have to come bank to obtain a different form to apply for card… why not that instant?? it is really not good enough.

  7. Tim says

    Yes, You will need it, although you could contact the bank’s customer care if there is another way to do this without the Debit Card.

  8. Maduakor oge says

    I changed my phone number (number that receives my alerts ) but am trying to use the USSD code but it keeps telling me to register and I’ve done that and it ends up saying that am already registered but when I try to make a transaction,it takes me back to registering..please what can be done

  10. enoh says

    have been try to register for mobile transfer they asked for the last for digit of my ATM even after putting it it doesn’t work ..customers care are not picking just wasting my credit it is Frau sting

  11. Tim says

    Please try to visit their physical office closest to you, it will be fixed.
    It might also be network issue.

  13. Kiseh kelvin says

    How do we get the costumer care without going to the bank… Or must we go to the bank to do that?

  15. temjtope says

    Please I seriously need to make transfer and I dont have ATM with your bank. How will I do it, please its very urgent

  16. Tim says

    You need an ATM card to sign for USSD transaction. You will have to wait and visit a bank branch on 27th December. Thanks

  17. Austin says

    I have the atm card but it not working i complain to the bank and another one was given to me to my suprise when i went to withdraw it was still the same issue not working i don’t what else to do, and secondly can i still register with the atm that is not working so i can make transfer.

  18. Tim says

    You require a working ATM card to register for USSD transaction. The problem with the ATM card is from the bank, Go to one of the bank branch and file your complain and it surely will be resolved.

  19. Anonymous says

    i want to register for ussd for transfer with *966*00* but it keeps deducting 15 and giving me sms balance

  20. Tim says

    Please dial *966# and then attempt to perform a transaction (like transfer cash) and it will require some of the information stated above and then you can register yourself for USSD transaction. Thank and Sorry for the debiting.

  23. Tim says

    You will need to meet the bank’s customer care or customer service to change the phone number to your account. Thanks

  24. Choice Uyinmwen says

    i transfer some amount of money through USSD to my other account and i was debited, only for me to confirm later that the cash was nt transfer. what do i do?

  25. Earliest says

    please can I register my USSD without any digit from my ATM? bcos I don’t want to use ATM.

  26. uwhure Israel Orevaoghene says

    I just created an account with zenith yesterday and I wanna make transfer but they are asking for the for last pin of an ATM wish I don’t even have an ATM, please is there any other way I could do it.

  28. ALOMA PERPETUAL CHINECHEREM says

    I tried resetting my password because i forgot the initial password and its still showing me a message that am not registered and when i try registering it will tell me that am already registered

  29. happiness chidimma says

    I lose my old number used in registering my account but I have visited the zenith bank so they have change it now.
    my problem is that if I want to transfer money they will say that the account has been registered with ussd
    I can’t transfer please help me I really want to do transfer now
    replay please

  35. Alfami says

    I Use USSD For Transfer But Resently They Requested For My Pin+Token And I Don’t Understand That +token

  36. Tim says

    The token is a hardware that generates PIN, please you will need to purchase the token at a branch. It is required if you make large amount of transfers per day. Thanks

  37. MUHAMMAD BELLO MUHAMMAD says

    I want to make transactions using the code and i don’t have an atm card, and you guys don’t have a bank in my locality.

  39. oyetunde Ismail Lekan says

    Pls wen ever I want to do transfer on my phone it will saying dat this user already register for ussd device pls I can make transfer pls assist me

  41. OJO OLANREWAJU says

    I change my alert sim since then i can’t transfer again,it tell me the USSD PIN already been use

  46. Ogechukwu says

    I have already registered my line for me to b able to carry out ussd transactions but it will still tell me authentification not allow but ibdo withdrawal via ATM.wat could b d cause.

  48. Emmanuel says

    I formally owned an active zenith account now I’m trying to change the BVN but on the zenith mobile banking app it says my account is locked.. and I lost my ATM card long before now so what do I do? Thanks

  51. Tim says

    Visit the bank, I believe you mean pension or gratituity
    Yes, you can, but visit the bank for process.

  56. Dominic Elizabeth Osarugue says

    What does this user already registered for USSD device means when trying to create a transfer pin

  61. Shukurat adefila says

    I open account on phone like two month again but I didn’t go to bank to filled up so documents and have been receiving funds from uk after that I now went to bank to complete my documentation with my bvn number is more than a week now and I want to collect the money since then they keep telling me to come back after a week why

  62. Tim says

    It takes 24 hours for BVN update.
    Please do ask what the problem or issue is or visit another branch to see if it can be resolved. Thanks

  65. Susan Dike Amarachi says

    Anytime I try to register for USSD on my phone by dialing *966#. They will tell me that I don’t have an account whereas I already have an account in zenith bank. I’ll then see a 4 option, I’ll click on open account for self. Then after that they will tell me that my request cannot be processed because I already have a savings account with them. Pls I need this to be corrected so that I can be making my transfers easy without stress.

  67. AMINU OLUFADEKEMI IDOWU says

    Pls sir/ma, I made a transaction on the 21th of Dec 3000 and 10,000 on the 23rd of Dec 2019 they deducted the money from my account but did not deliver to the acct I sent it to, they now asked me to wait for 7-15 working days and come back, I went there today now they are telling me to tell the person I made the transfer to, to go back to his own bank and check and he as gone there several times but still the same thing pls help me out pls

  68. Tim says

    Wow, it seems the transfer was made was made. Please follow the instruction and afterwards return to the Bank. Thanks

  69. Jessica says

    hello…I want to transfer money from my zenith account using USSD code ..and I wasint issued an ATM card .how do I do..?cause they keep asking for the last digit of my ATM card which I don’t hqv

  71. Ogunsola Modupe says

    Pls help me resolve this problem.. if I want to transfer on my zenith Bank it will be telling my ussd is not authentic I try to reset it ..it saying my last debit card is not correct am tired of this problem oo

  73. Ramsey says

    Hello i am trying to use ussd on my new sim which i have changed my alert message to,
    but it keep telling me i already have ussd

  74. Tim says

    Please you will have to visit a branch to fix this, it might be due to SIM reactivation done by Telcos. Thanks

  77. Emmanuel William says

    I opened an account with my phone and I sent money into that account now I am trying to do transfer but them keep telling me to register how do I go about it

  82. Lekan says

    I misplaced my ATM card and I haven’t register it for any transfer on my phone , so it asking me to provide last six digit number. Banks are not operating due to lock down

  85. Dominic sughter says

    My name is Dominic sughter from beune state please I want to know my bvn and my account number

  87. Iniese says

    Hello. I was somehow deactivated from my USSD mobile transfer after I changed my ATM card. We’re on lockdown, unfortunately I need assistance. Thanks

  89. Bisiriyu sulaiman says

    I want to do transfer on my phone , an I don’t ve ATM , an is asking for my last 4digit of my card

  90. Tim says

    You cannot register for Zenith Bank Without Debit Card, you require a debit card.
    You could use Internet Banking or the mobile App. Thanks

  91. Bisiriyu sulaiman says

    I want to do transfer on my phone , an I don’t ve ATM , an is asking for my last 4digit of my card

  92. Tim says

    You cannot register for Zenith Bank Without Debit Card, you require a debit card. You could use Internet Banking, Mobile App

  95. Pearl says

    Is there another way to change my pin without this USSD code cause I’m not in Nigeria and the code isn’t working for me

  97. Ayanda Adeife says

    I open an account online during this lockdown and have saved to it, now I want to use Ussd code to transfer I can’t do it and d lockdown is still on and I really need the money

  99. Christian Emmanuel says

    I need to transfer money to someone but it say I need to activate my account using ussd

  102. Ituen Blessing says

    I don’t have an Atm card and i need to make a quick transfer. I need to generate a pin, but it requires the last 6 digit of my ATM which i don’t have. How do i go about it?

  104. Emem says

    I downloaded the Zenith Bank app, followed the prompt to register with them but when I submitted the form, it said “invalid credentials ‘. Note, I have ATM and did exactly what they asked. What could be the problem? Secondly, how do I access my account history online?

  105. Tim says

    Invalid credentials means you made an error, please do retry the process.
    For account History, You could use Internet Banking, Mobile App or you request for your statement of account.

  106. precious says

    whenever I want to transfer money to someone
    I keep on seeing error message that says“USSD authentication failed pls confirm if your credentials is correct or your account is active on this platform”
    what should I do??

  107. Peace says

    Good day to you,pls I already registered on zenith mobile app and when I added my password i was told that this device is not registered on Your profile pls register now to continue, when I wanted to registered i was asked to enter PIN+TOKEN To confirm. Pls enlighten me on what next to do what’s the PIN+token all about.Thanks

  109. Tim says

    The account has not been authenticated, please do register for Zenith Bank USSD. Thanks

  112. Niffy says

    I just opened my account and my ATM is ready at another branch in a different state from where I reside, I can’t request for it because of this lockdown. I activated my mobile banking today at a branch here and when I tried to transfer, it requested for a transfer pin, please how do I get t without going back to the bank?

  114. Ojemeyi favour says

    I tried to reset my pin on ussd transfer,but they ask me to put my last ATM number which I don’t have ATM, and I need to do transfer please help me out

  115. Ojemeyi favour says

    I tried to reset my pin on ussd transfer,but they ask me to put my last ATM number which I don’t have ATM, and I need to do transfer please help me out…

  116. Tim says

    Please ATM card is required for registration, or contact a customer service to assist with the registration.

  117. Christorph says

    I want to buy airtime and its asking me for my 4 digit and have input it but it was giving error messages so how can

  119. Esther says

    Please someone to enlighten me. I have been trying to create a USSD pin but I was told that it cannot be created @ the moment that I should try using another pin, which I did but it’s not still working. What will I do?

  121. Dayo says

    I changed the number I used for alert and I want to transfer but it was telling me this user already registered for used device what can I do pls

  123. Munirat Salif Z says

    Please must I have a debit card to enable me register for mobile app or debit card?How do I reactivate my account without visiting the branch?

  125. Lovely says

    Please how can I transfer with the ussd code without my atm digit as I do not have an atm card on the account.
    Kindly assist.

  129. Jibrin Salisu says

    I want to transfer but is telling me transaction failed ussd code check ur credician and platform I don’t understand

  131. Web User says

    Pls I created my zenith bank account few days ago and tried the USSD but kept telling me “could not find account number associated with ur phone number” so I asked their email address for solutions and I was told to dial *966*BVN# which I did but didn’t still work when I tried their USSD CODE again I was told “sorry ur not allowed” ANY SOLUTIONS??

  133. Aina Juliet Toluwabori says

    I have been trying to transfer for two days it has been connection problem or invalid MMI. Please help me solve the problem

  134. Dobe says

    I blocked my zenith bank account number by using *966*911# and now I want to activate it which code are my to used?

  135. Tim says

    Please this might be a network issue. Please retry.
    If it persists, please contact the customer service. Thanks

  141. Prosper Kenechukwu says

    Pls I want to transfer, but they will ask me to register, then after that they will tell me this us already registered ussd device

  143. Muhammad ishaq says

    I have log my account number to zenith bank application, but it keep telling me that, you account is block please reset you password to activate, so please tell me how can I reset my password

  144. Tim says

    To reset your password, please visit a branch to assist with reseting it.
    But if you remember the previous password, you can use it, but I will advise you visit a bank for Password reset. Thanks

  145. Otache ochofiye says

    how do i activate my transfer pin without a card? i opened the account not quite long and i have not gotten a debit card yet.

  151. Rhodaline Twumasi Boateng says

    I just registered for an Account in Ghana and they sent me a message to change my pin , so have been trying to change but is not working, they are asking for the old pin before but i have now registered please help me

  152. Tim says

    Please contact the customer service through email or phone call. You could also use social media (Twitter or Facebook).

  153. Emmanuel says

    I want to deactivate my ussd pin and I don’t have a debit card but it keep asking for it,what solution will it takes to do that.

  155. Ariyo Adeshola Abosede says

    Have been trying to transfer, but all i receive have insert the ussd code was. The user have been registered, which am expectin it shuld take me further. What can i do please?

  157. Olasupo Abisola says

    I register my my Account online and went to bank for activation for some days now but I haven’t received any message that indicate my Acct is active, neither do I receive my Acct number

  159. Oaikhena precious says

    I wanted to open my bank app on my phone as usual,but i kept receiving a prompt saying my account is locked ,i should reset the password for the account to be activated,which i did but still persisting i should reset ,Unable to open my bank app for transaction , Also not in Nigeria at this moment

    What do i have to do

  163. Adah Mary says

    My zenith Bank account didn’t have an ATM card and I want to make a transfer using the zenith Bank app and code they are requesting for the last 6digit on my ATM card I am stranded right now don’t know what to do

  165. Mma Mary says

    I opened my account, but can’t remember my account number and I do not have an atm card. Pls how do I go about knowing my account number.

  167. Fatimah Maranroola says

    Is it must to register my ussd with the last 4 digits of my ATM card, because I don’t have an ATM

  171. Oluwagbenga Timothy says

    Pls i deactivate my ATM card thought it was stolen and now have found it back where i kept it hidden from friends, and now i want to reactivate my ATM card back, pls i should i go about it.

  179. Timmy says

    I lost my card sometimes ago and I’ve forgotten my debit card pin , please Will they ask for the old pin if I want to issue another card

  181. Nigar says

    Is Atm pin different from ussd pin,
    cos i have a debit card and an ATM pin

    And i can’t check my account balance it’s telling me “ussd authentification failed”

  184. Timothy says

    Yes, you can by contacting customer service, but delivery might be the problem.
    Please visit a branch as it is now faster to get a debit card. Thanks

  187. John says

    Please i will like to register for my USSD code so that i can easily check my account balance and some other Transactions on my phone without no stress.

  189. Nura dange says

    I have opened a savings account with zenith bank and I have never done any withdrawal whatsoever other than making deposits on it and yet I’ve been experiencing some on unnecessary charges, and I don’t have even have an ATM card and yet I have been experiencing some deductions from my account please can someone explain to me why this is so and what are the deductions for

  193. Micheal says

    This is annoying i was issued a new atm card an was askd to dial *966*60# to get my pin which an i did but when i wan to withdraw its showing invalid.

  195. Collins says

    I just changed my alert number today, tried checking my account balance using ussd on that number.. but it’s telling me ussd authentication failed

  197. Joy says

    I have two accounts with zenither bank, I tried to create pin for the second account and it keep telling me I have register meanwhile I only have transfer pin for the first account. Am using the same number for the both account. What can I do?

  199. Sofolahan pelumi says

    Pls i just open my zenith account today and i got the atm debit card today,and they gave me pin to go and use it in zenith atm machine so that i can change it to my new pin,which i did..but am trying to make transaction on my phone now is telling me that my atm is not active

  201. Oyeinkuro says

    I opened zenith back account online wittout debit card and am try to transfer money,and it’s telling me I don’t have an account

  204. Tiana says

    I want to do transfer but it is bringing ussd authentication failed what happen
    And u can’t use my app because of token

  210. Jonathan Amos says

    Hello! Pls i need help i always used my phone to perform transsaction like: transfer, check balance and others by using *966# but now if i try all i will see is, you dont have access to this service. Why?

  211. Sumanu Osuashi says

    Please, can I use different pin for ussd transactions aside the one I use for my ATM card

  214. Ogbonna says

    Pls oo when ever I want to use the USSD code to transfer they will tell me that I don’t have access to this service help me pls

  217. Frank Perebi Richman says

    As i’m trying to register my ussd, they wrote: card not attach to mobile. What will I do?

  218. Frank Perebi Richman says

    I have opened a savings account with zenith bank. I’ve gotten my ATM, I have also withdrawn money with my ATM. I want to register on mobile banking using my ussd code but what I got along the operation is ; No card account is attached to this mobile. What will I do now?

  221. Muhammad y says

    I opened zenith Bank account and get atm and depositing money and withdraw but now my bank did not work last 2days my friend sent me a money I don’t see alert I don’t have right to check balance when I trying to check balance i don’t see options only what I see is I don’t have access to that network

  223. zubairu sulaiman says

    I want create a zenith bank pin and I don’t have a last digits in my card

  225. sodiq jimoh says

    Why is that if I dail *966# I receive I didt have access for this service I should kindly visit nearast bank

  226. ODIVIRI CHINEDU RAYMOND says

    my former ATM is no more with me now i have my new ATM card with me
    < now i cant the USSD to do transfer anymore.
    what do i dp now?

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