How to register, create or reset PIN for Zenith Bank USSD transaction
The processes listed below will guide you on How to register, create or reset PIN for Zenith Bank USSD transaction:
Create PIN For Zenith Bank USSD Transaction
Dial *966# on the phone number you use to open your Zenith Bank Account (or where you receive your alert) , then press enter and then press 2, it will ask for the last 4 digits of your debit card (that is your ATM Card number) , then you can create a 4 digit pin, if successful, you will get a message “retrieving your balance”. You will then receive a message (SMS) with your account balance on your account.
How to Reset Zenith Bank USSD PIN
To do a reset, all you need to do is simply dial; *966*60# on your mobile phone and follow the on-screen prompts.
You could also reset your pin, it will request you to enter old one and then enter the new one twice.
Forgotten PIN for Zenith Bank USSD Transaction
Have you forgotten Your PIN for USSD or PIN is not working, Please you will need to visit a branch and meet a Customer Service agent for assistance on resetting or reactivating Your PIN.
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Hope with this, You have learnt How to register, create or reset PIN for Zenith Bank USSD transaction.
Please share and like below, also comment below for any problem faced or encountered.
I’ve been stranded since this issue of new note in this country Nigeria 😭.. Zenith Bank is not allowing me to transfer money 💰 they only accept money 💰 coming into my account 🙄 now the little transfer is not even going through 😭 USSD CODE is not opening. I’ve been going to the bank everyday yet not ATM CARD available yet 🙄 please do not let me collect all my money in that account and close this bank like I did to Skye Bank now Polaris Bank?
Please contact customer care
I want to activate my account so I able to transfer
Please do register.
A debit/ATM card required during registration
I want to activate my account so that i can be able to do transfer
i transfer some amount of money through USSD to my friend account and i was debited, only for me to confirm later that the cash was nt receive by my friend. what do i do?
How do I verify my ATM card pin please let
I just got zenith bank ATM card and I have registered, but I can’t login. They telling me to verify my card. Please help oo.
I need my mobile bank pin
I need ussd pin to make transfer
my former ATM is no more with me now i have my new ATM card with me
< now i cant the USSD to do transfer anymore.
what do i dp now?
Why is that if I dail *966# I receive I didt have access for this service I should kindly visit nearast bank
I want create a zenith bank pin and I don’t have a last digits in my card
Please visit a branch to assist with the registration. Thanks
I opened zenith Bank account and get atm and depositing money and withdraw but now my bank did not work last 2days my friend sent me a money I don’t see alert I don’t have right to check balance when I trying to check balance i don’t see options only what I see is I don’t have access to that network
Please contact customer service or visit a branch
I have opened a savings account with zenith bank. I’ve gotten my ATM, I have also withdrawn money with my ATM. I want to register on mobile banking using my ussd code but what I got along the operation is ; No card account is attached to this mobile. What will I do now?
Please visit a bank branch to assist with the process. Thanks
As i’m trying to register my ussd, they wrote: card not attach to mobile. What will I do?
Please visit a bank branch to assist with the process. Thanks
I dailed *966*911# does it mean I can’t withdraw with my ATM
Pls oo when ever I want to use the USSD code to transfer they will tell me that I don’t have access to this service help me pls
Please visit a bank branch to assist with the process. Thanks
Please, can I use different pin for ussd transactions aside the one I use for my ATM card
Yes
Hello! Pls i need help i always used my phone to perform transsaction like: transfer, check balance and others by using *966# but now if i try all i will see is, you dont have access to this service. Why?
Please visit a bank branch to assist with the process. Thanks
Please I need to reset my ussd pin
Please visit a bank branch to assist with the process. Thanks
I want to do transfer but it is bringing ussd authentication failed
why so??
I want to do transfer but it is bringing ussd authentication failed what happen
And u can’t use my app because of token
Yes, try out with the app
Please visit a branch to help resolve the issue
I want to have a,cart
Don’t get this
Please what code can use to unblock my transaction
I opened zenith back account online wittout debit card and am try to transfer money,and it’s telling me I don’t have an account
Pls i just open my zenith account today and i got the atm debit card today,and they gave me pin to go and use it in zenith atm machine so that i can change it to my new pin,which i did..but am trying to make transaction on my phone now is telling me that my atm is not active
Please you will need to register to use USSD. Thanks
I have two accounts with zenither bank, I tried to create pin for the second account and it keep telling me I have register meanwhile I only have transfer pin for the first account. Am using the same number for the both account. What can I do?
Please visit a branch for assistance on doing this. Thanks
I just changed my alert number today, tried checking my account balance using ussd on that number.. but it’s telling me ussd authentication failed
Please you will need to register to use USSD, Visit a branch to assist with the registration. Thanks
This is annoying i was issued a new atm card an was askd to dial *966*60# to get my pin which an i did but when i wan to withdraw its showing invalid.
Please visit a branch for assistance. Thanks
Pls I can get or access my ussd code
Don’t get the question
I have opened a savings account with zenith bank and I have never done any withdrawal whatsoever other than making deposits on it and yet I’ve been experiencing some on unnecessary charges, and I don’t have even have an ATM card and yet I have been experiencing some deductions from my account please can someone explain to me why this is so and what are the deductions for
Please the deductions are on what?
Please i will like to register for my USSD code so that i can easily check my account balance and some other Transactions on my phone without no stress.
Please follow the guide in the article. Thanks
So I cant have a ussd code without a card
Yes, it is required for registration. Thanks
Can i apply for ATM card online, ?
Yes, you can by contacting customer service, but delivery might be the problem.
Please visit a branch as it is now faster to get a debit card. Thanks
Is Atm pin different from ussd pin,
cos i have a debit card and an ATM pin
And i can’t check my account balance it’s telling me “ussd authentification failed”
ATM PIN = DEBIT CARD PIN, but it is not same as USSD PIN.
I lost my card sometimes ago and I’ve forgotten my debit card pin , please Will they ask for the old pin if I want to issue another card
No, they will not ask.
But if you have the Debit card, visit a branch and your PIN will be reset to a new one. Thanks
I have a zenith virtual card can i use it to open my mobile banking app
Please contact customer service. Thanks
Please what code should I use to get my token online
Token is a hardware. Thanks
GOOD DAY
I REGISTERED MY ACCOUNT ONLINE
IS IT SAFE???
Yes, it is safe. Thanks
Pls i deactivate my ATM card thought it was stolen and now have found it back where i kept it hidden from friends, and now i want to reactivate my ATM card back, pls i should i go about it.
Please visit a branch to assist to reactivate ATM Card. Thanks
How can I retrieve my ATM pin. It’s been a while i used it and i have forgotten. Any help please
Please visit a branch for Pin reset. Thanks
Is it must to register my ussd with the last 4 digits of my ATM card, because I don’t have an ATM
Yes, it is required. Thanks
I Lost my phone and my debit car…
Last month ago and I want new one
Please block USSD and then visit a branch for registering when you get a new phone and welcome back the SIM
I opened my account, but can’t remember my account number and I do not have an atm card. Pls how do I go about knowing my account number.
Please visit a customer representative, present your name and an account number will be available. Thanks
My zenith Bank account didn’t have an ATM card and I want to make a transfer using the zenith Bank app and code they are requesting for the last 6digit on my ATM card I am stranded right now don’t know what to do
You require the last 6 digits for registration. Thanks
I deactivated my transfer ussd, now I want to reactivate it, what code can I use?
Please use the same and register again. Thanks
I wanted to open my bank app on my phone as usual,but i kept receiving a prompt saying my account is locked ,i should reset the password for the account to be activated,which i did but still persisting i should reset ,Unable to open my bank app for transaction , Also not in Nigeria at this moment
What do i have to do
Please contact customer service through email or phone call. Thanks
I register my my Account online and went to bank for activation for some days now but I haven’t received any message that indicate my Acct is active, neither do I receive my Acct number
Through the USSD code, you should get your account almost immediately
Have been trying to transfer, but all i receive have insert the ussd code was. The user have been registered, which am expectin it shuld take me further. What can i do please?
Please if you have not registered, please endeavour to do that. Thanks
I want to deactivate my ussd pin and I don’t have a debit card but it keep asking for it,what solution will it takes to do that.
It requires a debit card.
Visit a branch to assist with registration. Thanks
I just registered for an Account in Ghana and they sent me a message to change my pin , so have been trying to change but is not working, they are asking for the old pin before but i have now registered please help me
Please contact the customer service through email or phone call. You could also use social media (Twitter or Facebook).
PLEASE IF CHANGE MY PIN THEY TELL ME INVALID PIN CODE HOW CAN NOW DO IT
Please visit a branch to assist with this, You require your previous pin to change it. Thanks
Pls i made a new atm and my ussd code would not let me make transfer why.
Please visit a branch to assist with this. Thanks
how do i activate my transfer pin without a card? i opened the account not quite long and i have not gotten a debit card yet.
Please visit a branch to assist with that. Thanks
I have log my account number to zenith bank application, but it keep telling me that, you account is block please reset you password to activate, so please tell me how can I reset my password
To reset your password, please visit a branch to assist with reseting it.
But if you remember the previous password, you can use it, but I will advise you visit a bank for Password reset. Thanks
Pls I want to transfer, but they will ask me to register, then after that they will tell me this us already registered ussd device
It might be an issue with network, please do retry. Thanks
Pls what the code for creating a bank transfer pin without atm
Please You will need to visit a branch for assistance on registering. Thanks
I blocked my zenith bank account number by using *966*911# and now I want to activate it which code are my to used?
Please You will need to visit a branch for reactivation. Thanks
I have been trying to transfer for two days it has been connection problem or invalid MMI. Please help me solve the problem
Please this might be a network issue. Please retry.
If it persists, please contact the customer service. Thanks
Pls I created my zenith bank account few days ago and tried the USSD but kept telling me “could not find account number associated with ur phone number” so I asked their email address for solutions and I was told to dial *966*BVN# which I did but didn’t still work when I tried their USSD CODE again I was told “sorry ur not allowed” ANY SOLUTIONS??
Please visit one of the branch and meet the customer service representative. Thanks
I want to transfer but is telling me transaction failed ussd code check ur credician and platform I don’t understand
Please retry, it might be due to network issues. Thanks
I register my line with my account but is not working. Yet
Please visit a branch to assist with registration. Thanks
pls is it a must i change my pin before it become active?
You need to create a PIN.
Please how can I transfer with the ussd code without my atm digit as I do not have an atm card on the account.
Kindly assist.
Please visit a branch to assist with Your registration. Thanks
Please must I have a debit card to enable me register for mobile app or debit card?How do I reactivate my account without visiting the branch?
Yes, You require a debit card to register for USSD. Thanks
I changed the number I used for alert and I want to transfer but it was telling me this user already registered for used device what can I do pls
Please visit a customer service in a branch to assist to fix the issue. Thanks
Please someone to enlighten me. I have been trying to create a USSD pin but I was told that it cannot be created @ the moment that I should try using another pin, which I did but it’s not still working. What will I do?
Please visit a branch to assist with the registration. Thanks
I want to buy airtime and its asking me for my 4 digit and have input it but it was giving error messages so how can
Please it asking of your pin
I tried to reset my pin on ussd transfer,but they ask me to put my last ATM number which I don’t have ATM, and I need to do transfer please help me out…
Please ATM card is required for registration, or contact a customer service to assist with the registration.
I tried to reset my pin on ussd transfer,but they ask me to put my last ATM number which I don’t have ATM, and I need to do transfer please help me out
I just opened my account and my ATM is ready at another branch in a different state from where I reside, I can’t request for it because of this lockdown. I activated my mobile banking today at a branch here and when I tried to transfer, it requested for a transfer pin, please how do I get t without going back to the bank?
When registering, the pin that was used. Thanks
change my Master card pin code using your App
Please someone should reply, I’m passing through this too
Good day to you,pls I already registered on zenith mobile app and when I added my password i was told that this device is not registered on Your profile pls register now to continue, when I wanted to registered i was asked to enter PIN+TOKEN To confirm. Pls enlighten me on what next to do what’s the PIN+token all about.Thanks
Please visit a branch to assist with the registration process. Thanks
whenever I want to transfer money to someone
I keep on seeing error message that says“USSD authentication failed pls confirm if your credentials is correct or your account is active on this platform”
what should I do??
The account has not been authenticated, please do register for Zenith Bank USSD. Thanks
I downloaded the Zenith Bank app, followed the prompt to register with them but when I submitted the form, it said “invalid credentials ‘. Note, I have ATM and did exactly what they asked. What could be the problem? Secondly, how do I access my account history online?
Invalid credentials means you made an error, please do retry the process.
For account History, You could use Internet Banking, Mobile App or you request for your statement of account.
I need to transfer money to someone but it say I need to activate my account using ussd
Yes, please you will need to register to use the service. Thanks
I open an account online during this lockdown and have saved to it, now I want to use Ussd code to transfer I can’t do it and d lockdown is still on and I really need the money
Please update your BVN on the account. Thanks
How will i do it
I don’t have an Atm card and i need to make a quick transfer. I need to generate a pin, but it requires the last 6 digit of my ATM which i don’t have. How do i go about it?
A Debit Card is required for registration. Thanks
Is there another way to change my pin without this USSD code cause I’m not in Nigeria and the code isn’t working for me
Please contact the customer service through email or call. Thanks
Pls I dont have ATM card I want to buy airtime cos then ask me about my pin
Zenith Bank requires ATM for registration for USSD transactions. Thanks
I want to do transfer on my phone , an I don’t ve ATM , an is asking for my last 4digit of my card
You cannot register for Zenith Bank Without Debit Card, you require a debit card.
You could use Internet Banking or the mobile App. Thanks
Hello. I was somehow deactivated from my USSD mobile transfer after I changed my ATM card. We’re on lockdown, unfortunately I need assistance. Thanks
Please try to register again, it will work. Thanks
My name is Dominic sughter from beune state please I want to know my bvn and my account number
Please to check your bvn, use this code, Dial *565*0#
I misplaced my ATM card and I haven’t register it for any transfer on my phone , so it asking me to provide last six digit number. Banks are not operating due to lock down
You will require the last six digits for registration sir. Thanks
I want to do transfer on my phone , an I don’t ve ATM , an is asking for my last 4digit of my card
You cannot register for Zenith Bank Without Debit Card, you require a debit card. You could use Internet Banking, Mobile App
I don’t have ATM CARD
Please apply for it. Thanks
The 15th digit number at the back of my ATM card fade off…. How can I get the number back
Please you will have to visit a branch to get this done. Thanks
What of if I dont have a debit card
Then you will need to visit a branch to register for this. Thanks
I opened an account with my phone and I sent money into that account now I am trying to do transfer but them keep telling me to register how do I go about it
Please visit a branch to resolve this. Some datas need to be checked and confirmed. Thanks
Hello i am trying to use ussd on my new sim which i have changed my alert message to,
but it keep telling me i already have ussd
Please you will have to visit a branch to fix this, it might be due to SIM reactivation done by Telcos. Thanks
Pls help me resolve this problem.. if I want to transfer on my zenith Bank it will be telling my ussd is not authentic I try to reset it ..it saying my last debit card is not correct am tired of this problem oo
Please you will need to visit a branch to help resolve this. Thanks
hello…I want to transfer money from my zenith account using USSD code ..and I wasint issued an ATM card .how do I do..?cause they keep asking for the last digit of my ATM card which I don’t hqv
Visit a branch to assist with the registration. Thanks
Pls sir/ma, I made a transaction on the 21th of Dec 3000 and 10,000 on the 23rd of Dec 2019 they deducted the money from my account but did not deliver to the acct I sent it to, they now asked me to wait for 7-15 working days and come back, I went there today now they are telling me to tell the person I made the transfer to, to go back to his own bank and check and he as gone there several times but still the same thing pls help me out pls
Wow, it seems the transfer was made was made. Please follow the instruction and afterwards return to the Bank. Thanks
Anytime I try to register for USSD on my phone by dialing *966#. They will tell me that I don’t have an account whereas I already have an account in zenith bank. I’ll then see a 4 option, I’ll click on open account for self. Then after that they will tell me that my request cannot be processed because I already have a savings account with them. Pls I need this to be corrected so that I can be making my transfers easy without stress.
Please visit one of the branches to resolve the issue or the problems. Thanks
what if i forgot the old pin
You will need to visit a Bank branch for PIN reset. Thanks
I open account on phone like two month again but I didn’t go to bank to filled up so documents and have been receiving funds from uk after that I now went to bank to complete my documentation with my bvn number is more than a week now and I want to collect the money since then they keep telling me to come back after a week why
It takes 24 hours for BVN update.
Please do ask what the problem or issue is or visit another branch to see if it can be resolved. Thanks
Please what is USSD pin number am trying to do transfer but is not going through
Please dial *966# and follow the onscreen prompt.
What does this user already registered for USSD device means when trying to create a transfer pin
It means you have once registered or the process has completed (that is if you attempt severally).
Please what is USSD pin number am trying to do transfer but is not going through
Please can someone still collect his or his parents salary after their death.
Visit the bank, I believe you mean pension or gratituity
Yes, you can, but visit the bank for process.
I formally owned an active zenith account now I’m trying to change the BVN but on the zenith mobile banking app it says my account is locked.. and I lost my ATM card long before now so what do I do? Thanks
Please you will need to visit a bank branch close to you to fix this.
I have already registered my line for me to b able to carry out ussd transactions but it will still tell me authentification not allow but ibdo withdrawal via ATM.wat could b d cause.
Please visit a bank branch to resolve this.
Can someone pick up my ATM card on my behalf
No, except you have a cogent reason with legal documents backing it
I change my alert sim since then i can’t transfer again,it tell me the USSD PIN already been use
Please return to the bank for a PIN reset, it is due to the change. Thanks
I don’t have ATM card
Pls wen ever I want to do transfer on my phone it will saying dat this user already register for ussd device pls I can make transfer pls assist me
Please visit a bank branch close to you to fix this. Thanks
I want to make transactions using the code and i don’t have an atm card, and you guys don’t have a bank in my locality.
You need an ATM card to activate this. Thanks
I Use USSD For Transfer But Resently They Requested For My Pin+Token And I Don’t Understand That +token
The token is a hardware that generates PIN, please you will need to purchase the token at a branch. It is required if you make large amount of transfers per day. Thanks
I forgot my ussd pin, how can i reset it without entering the old pin
I forgot used pin what do I do?
Visit a branch for PIN reset.
Does it mean dat I can’t use d ussd code without my ATM ?
How to register mobile banking without token.
Mine is showing me account is invalid???
our do i get account
I lose my old number used in registering my account but I have visited the zenith bank so they have change it now.
my problem is that if I want to transfer money they will say that the account has been registered with ussd
I can’t transfer please help me I really want to do transfer now
replay please
I tried resetting my password because i forgot the initial password and its still showing me a message that am not registered and when i try registering it will tell me that am already registered
I tried to reset my code but it is still showing usher already registered for used, please what do I do
I just created an account with zenith yesterday and I wanna make transfer but they are asking for the for last pin of an ATM wish I don’t even have an ATM, please is there any other way I could do it.
please can I register my USSD without any digit from my ATM? bcos I don’t want to use ATM.
i transfer some amount of money through USSD to my other account and i was debited, only for me to confirm later that the cash was nt transfer. what do i do?
Hi, how do you someone reset her pin for USSD transaction
Plsoo how can I change my number I lost my phone
You will need to meet the bank’s customer care or customer service to change the phone number to your account. Thanks
i want to register for ussd for transfer with *966*00* but it keeps deducting 15 and giving me sms balance
Please dial *966# and then attempt to perform a transaction (like transfer cash) and it will require some of the information stated above and then you can register yourself for USSD transaction. Thank and Sorry for the debiting.
I have the atm card but it not working i complain to the bank and another one was given to me to my suprise when i went to withdraw it was still the same issue not working i don’t what else to do, and secondly can i still register with the atm that is not working so i can make transfer.
You require a working ATM card to register for USSD transaction. The problem with the ATM card is from the bank, Go to one of the bank branch and file your complain and it surely will be resolved.
Please I seriously need to make transfer and I dont have ATM with your bank. How will I do it, please its very urgent
You need an ATM card to sign for USSD transaction. You will have to wait and visit a bank branch on 27th December. Thanks
How do we get the costumer care without going to the bank… Or must we go to the bank to do that?
You can choose the live chat on their website or their phone number 01 278 7000, email address [email protected]
how can i reset my zenith dollar card default pin without atm machine
have been try to register for mobile transfer they asked for the last for digit of my ATM even after putting it it doesn’t work ..customers care are not picking just wasting my credit it is Frau sting
Please try to visit their physical office closest to you, it will be fixed.
It might also be network issue.
Do I need a debit card to register for the mobile app ?
Yes.
I changed my phone number (number that receives my alerts ) but am trying to use the USSD code but it keeps telling me to register and I’ve done that and it ends up saying that am already registered but when I try to make a transaction,it takes me back to registering..please what can be done
Contact bank’s customer care service.
So this means a person who doesn’t have a debit card can’t register and use the *966# code for any transaction??? this really sucks 😠😠.. ….you people need to really work and upgrade your way of doing things in that bank… I have an account with Wema bank, on opening account, they gave me a debit card free of charge… your bank when I went to open my new account, I ticked the master card option and went further to ask the lady that attended to me details about cards,she said its one thousand Naira and I have to come bank to obtain a different form to apply for card… why not that instant?? it is really not good enough.
Yes, You will need it, although you could contact the bank’s customer care if there is another way to do this without the Debit Card.
And I need it very badly and the one I used is 131373 and it’s not working again please am seriously in need of it please
Please I need my ussd password the one am using is no more working why ? And I can’t transfer anything again
Please contact the customer service, they will reset it if you are unable to do it.
i need my zenith bank pin
For USSD or what.