*3551* New VTU MTN Recharge PIN (Problem and Solution)
*3551* is a new MTN Recharge PIN, it was previously *555*.
The new *3551* has the feature of only having 10 digits for the PIN.
In order to recharge, you dial *3551*followed by 10 digits on the Recharge card#.
For example *3551*0123456789#
*555* Replacement
The replacement is *3551* followed by PIN#, then press enter.
*888* Replacement
The replacement is *3551*2 followed by PIN#, then press enter.
Problems with *3551#
SP Service Timeout
After entering the PIN with the USSD, it takes long to load and card is not recharged.
This is preventing a lot of people from recharging their phones.
Fix : Keep trying.
Connection Problem
After entering the PIN with the USSD, it takes long to load and card is not recharged. It shows Connection problem
Fix : Keep trying.
Taking Too Long to Recharge
It seems MTN might be upgrading the system to use the new code. Please be patient and keep retrying.
Frequently Asked Questions
Is *3551* Real
Yes, *3551* is real and it is used with a 10 Digit PIN for recharge on the MTN networkl
*3551* SP Service Timeout
SP Service Timeout occur due to timeout in processing the USSD. For every USSD transaction, a timeout is set for a particular second. If the time is passed, the timeout is display.
*3551* Recharge Card Not Working
This might be due to a network error from MTN or it might be due to upgrade in the MTN network and infrastructure. Please do retry again.
*3551# PIN not working
This might be due to a network error from MTN or it might be due to upgrade in the MTN network and infrastructure. Please do retry again and again.
*3551* Connection Problem
Please do retry if you encounter this. This is a connection problem from the network provider (MTN) in your location.
Hope with this, you have learnt about the new MTN recharging code.
Please share and like below, also comment below for any problem faced or encountered.
Evans Asiegbulem says
Mine is also doing the same
And I’m already pissed off
I have called mtn customer care line twice the keep saying I should keep trying
But the are limited in recharging 10 digit number from there office
But can recharge 17 digit from there
So I don’t know what to do
kenny says
I’m loaded the card and showed that it’s processing but it’s not showing in my balance 🤬
Prisca says
I’m trying to recharge my sim with *3551* is not working please i need thus card this night i don’t really know how you are going to fix this problem but i need to need to recharge my card this night you guys should just fix the problem and stop frustrating people’s life
Annie says
Please how did the tackle the card issue.am facing the same issue now or has the pin for 3551changed?
Timothy says
Please contact customer support. thanks
Divine says
My sister same thing with me here oo
Timothy says
Please contact customer care. Thanks
Favour says
Since yesterday I bought this card 500 ,if I recharge it they would say YOUR 500 RECHARGE IS BEING PROCESSED but when I checked my balance it would still be 00.since yesterday I have been trying it till now they’re still saying the same thing 😠and it can only be recharged by *3551*
I am beginning to regret why I bought card of 500h 😡😡
Timothy says
Please can you contact customer care. Thanks
Ifeanyichukwu Muo says
I am the same problem. Now my line has been blocked from recharging.
Timothy says
Please contact customer care. Thanks
Divine says
Since yesterday I bought this card 500 ,if I recharge it they would say YOUR 500 RECHARGE IS BEING PROCESSED but when I checked my balance it would still be 00.since yesterday I have been trying it till now they’re still saying the same thing 😠and it can only be recharged by *3551*
I am beginning to regret why I bought card of 5
Timothy says
Please contact customer care. Thanks
Eucharia says
Mine has been over four months and is still writing the same processed issue, what do i do?
Timothy says
Please contact customer service. Thanks
Favour Uzoma says
How do I contact customer services plz
Gospel uba says
Same with me oo am so much angry
Timothy says
Apology with this. Thanks
Eke God's gift onyinyechi says
Ah recharge card it entered but if I want to buy data they tell me insufficient balance and am not owing… what’s happening??
Timothy says
Please check your airtime balance to confirm what is left?
Use this code to check the balance *310#
Divine damian says
Good day.I have the same issue but i tried countless times but my balance is still at 00.0
While i reloaded the card n it’s telling me this pin has been used by you..pls help me rectify this cause, it ain’t my money it’s someone else’s.. thank u
Michael Emmanuel says
MTN Am Very Angry 😡 And Disappointed In This So Call line
Simon Chigozirim says
How Will You People Be So Wicked And Heart Less To Your Customer’s, I Recharge 500 MTN Airtime You People Just Used It And Send Me Message Tell me MTN Partner what Is MTN Partner Better Bring My Card Back And Remove Me From So Called MTN Partner
Timothy says
Please contact customer service. Thanks
Timothy says
Please do retry
Godswill says
I bought airtime and I loaded with*3551* but it’s writing being processed by mtn partner
I don’t want to talk too much and I don’t need any explanation tomorrow I’m going to globalcom office to register glo sim card and I will break this mtn sim and throw it away
Timothy says
Please do retry, it is due to downtime
Chibuzor says
I have being trying to recharge for the past hour with *3551* but it has been saying it is being processed
I urgently need the card now
Please what should l do
Timothy says
Please be patient and retry. Thanks
Alabi ABIDEMI says
I generated *3551* MTN recharge card pin and have been loading it with *3551* but is not entering my phone. Please help me restore it back because the recharge card pin I generated is much I beg you because I’m in dept right now
Please restore it back for me or you reserve back my money
Timothy says
Please contact customer service
Adedeji Modupeola Ruth says
All the MTN epins sold by a reputable dealer of MTN both #200 d pins were not loading. For #100 recharge cards loaded with*3551* will say recharge card being processed partner by MTN.
Please what do I do.
Timothy says
Please do retry, it might be due to downtime
Kiddo says
That the same problem am facing now,since morning the airtime has been writing the same thing
Timothy says
Please hope now okay
Jane says
I have been loading mine but it keeps on saying pin has been used
LEE says
I can’t believe mtn has downgraded to this level… First, random network ish, now its all about the new recharge code.I can totally see its your new way of duping people of their money.. I don’t blame you people,I blame myself for wasting my time and cash on you..I hope you guys are happy with what we’re going through and I hope you’re also getting ready for the backlash coming ur way…mtchew
Jenny says
Please have been recharging for the past 1 hour with the 3351 pin and it’s been stating recharge being processed,what should I do
favour ojebe says
I tried borrowing 100 naria airtime instead the gave me 3000 naria
Which was not what I asked for
Ok now I bought the airtime to pay back and it is telling me pin used by uand I checked my balance to check if u guys collected ur money
Nothing was there
😠😠😠😠😠😠😠ðŸ˜
Timothy says
Please contact customer service
Judith says
I recharged with this stupid code it shows that it has entered but it did not reflect in my balance and I can’t buy Data with it
Why are you people so frustrating and useless
Timothy says
Please contact customer service
HENRY says
I recharged with *3551*pin# and it showed that I recharged but it is not reflecting in my balance. The worst is that I can’t make calls. What sort of rubbish is mtn doing?. 500 naira airtime .
HENRY KALU says
I recharged with *3551*pin# and it showed that I recharged but it is not reflecting in my balance. The worst is that I can’t make calls. What sort of rubbish is mtn doing?. 500 naira airtime .
Timothy says
Please contact customer care. Thanks
Frank says
When I recharge I will see your 500 recharge is being processed but doesn’t work after trying again I will still see the same comment
Bright says
I recharged with *3551*2*pin# and it showed that I recharged but it is not reflecting in my balance. The worst is that I can’t make calls. What sort of rubbish is mtn doing?.
Timothy says
Please contact MTN customer service
Divine damian says
I have same issue.. n i have tried calling mtn customer care but they aren’t giving any solvable solution.. N u guys should just drop this honorific’s n try to solve this.. we are ur customers for mary’s sake…
i urgently do need to transfer data to my boss cause he’s the one who bought the card n now he’s pressuring me to send the data..
Noble says
I want to load my mtn card but I can’t do it so annoying
Frank Onyemaechi says
Please enlist MTN PINs for download
Henry Ogbogu says
I’m seriously angry right right now😠ðŸ˜
What nonsense is this.
I bought mtn #1000, I load it ,they told me that,it’s being processed ,till now I never received anything
Please pay me back my money oo
09138354827
Prince says
I used*3551* to load the card and show me#500 card that it has entered,now am trying to buy data with it now they are telling me I don’t have any money in my account what nonsense 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 my heard end money I want to see my money back oooo 09033219034
Chuks says
God will punished you people for taking my 500 with fake *3551*
Ade says
What is really going on , someone should pls just help me , MTN is my main line and I like the network seriously , but Everytime I want to recharge my Line with *3551* it’s really frustrating me pls MTN fix this issue I don’t like disappointment especially from something so little like this , pls guys fix this issue ,…. Thanks
Angel nicky says
So what’s the problem I recharge my account with this code *3551* and the credit shows me that it was recharged and then I check my balance I discovere that the money wasn’t in my account 🥺🥺 why
Cynthia says
I hate MTN with all my soul😡💔I have been trying my best to reacharge with *3551# and it’s frustrating me.. I hate MTN , Godforbid
Kel Mitchell says
Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy
How many times did I call you
Tell mtn to update my recharge oo
Am not happy oo.this one is not your try again thanks and everything your replying here.see now I can’t even do what I want to do today because of you people.
Timothy says
Please do retry, it will work. Thanks
Kelvin says
Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy Timothy
How many times did I call you
Tell mtn to update my recharge oo
Am not happy oo.this one is not your try again thanks and everything your replying here.see now I can’t even do what I want to do today because of you people.
Kelvin says
You’re just here saying please retry please retry only.if I had seen this earlier I would have recharged my Airtel line cause I won’t have to face this kind of nonsense you guys are showing up here.You will still tell me to try and call customer care service which would be very useless.
Timothy says
Apology for this. Thanks
Abdul aziz mustapha says
And I contact customer care they told me that they are not in charge of that kind of Airline since is not the one that’s is loaded by *555*
Abdulaziz mustapha says
So what’s the problem I recharge my account with this mother fucking Airtime the one why get *3551* up to 600 and the credit shows me that it was recharged and then I check my balance I discovere that the money wasn’t in my account 🥺🥺 with my Visafone number
Timothy says
Please contact customer service
Victor says
MTN what type of rubbish is this, I bought a card of 500 for 550#, yet I load it with the new code, up till now the card has not entered.
Am not happy , the person selling the card was harsh dat I ve to leave the card there and go.
Am not happy right now , in this present condition of the country.
U guys need to stop that new card rubbish.
Timothy says
Please apology for this, please retry, it might be due to downtime. Thanks
Emeka obinna samuel says
I load mtn 500# and it said is being processed ðŸ˜ðŸ˜
Timothy says
Please be patient or contact customer care
Bunmite says
Mtn is bad with this 10 digit pin. I’ve been trying to load since and it’s not loading only to try loading again and I was told, ‘pin used or something like that’
Timothy says
Please be patient, it will
Moses says
I loaded with*3551* saying processed but didn’t reflected on my account
Timothy says
Ensure that is the USSD required for recharging
Faith says
Please what if I’m blocked due to mistakes made while recharging, what can I do?
Timothy says
Please contact customer service. Thanks
Pd says
Im trying to load with 3551 and it has been saying recharge processing man is f**ked
Timothy says
Please be sure its the right pin and code. Thanks
Ifeanyi Samuel says
We don’t understand MTN Again I was trying to load card yesterday till today is showing Top up failed 😡😡😡😡😡😡😡😡
Chukwuemerie says
I loaded it but can’t subscribe with it why?
Timothy says
You should be able to
charles says
How do i know when the mtn network is down because this ‘top up failed…try later’ is really nerve racking ….can MTN pls do something about this
Godwin says
I used the Awuf4u code thus *3551*2# to recharge but I can’t make use of the Awuf4u bonus to to call people . What should I do
Timothy says
Please contact MTN customer service
Egiyaya says
But we don’t Awuf guys, how do we come in.
Have it cancelled 888 Awuf?
Dis is not gud at all
Timothy says
You can still get awoof
Ajayi Esther says
How do I check my balance on the new recharge method?
Timothy says
Using the same method *556#
[email protected] says
Please guys u can as well use *161* and mtn wud giv u a whopping #900 worth of airtime,thanks
Timothy says
Thanks for this great update
Jenny says
After typing *3551*pin# it will making call instead of loading. I am tired
Timothy says
Please retry, it might be due to network error. Thanks
toluwa says
it keep giving me top up failed message pls help!
Timothy says
Please do retry. Thanks
Comfort says
I don’t like the 10 digits because I can’t buy data with it. Please how can I buy data with it?
Timothy says
After recharging, dial *131# and then follow the prompt to purchase data with the airtime. Thanks
Kingsley says
It’s annoying to know that I can’t just recharge quickly with this *3551. I ve been trying for an hour and it keeps saying top up failed. I know I won’t get solution here but the errors should be prevented cos some one in distress can possible recharge fast and make a call. So sad.
Timothy says
Please this might be due to network fault, please do retry. Thanks
Justice Osung says
How can I buy data with it
Timothy says
After recharging, dial *131# and navigate to purchase data. Thanks
doskyobinweaku says
I can’t load this and is *3551*# it reply me with Top up failed….try again later.
Tim says
Please do retry, it might be due to downtime
Paul says
Same with mine
Tim says
Please do retry. Thanks
Christian says
I use *3551# to recharge but is writing top up fail try again, what the problem
Tim says
But is that the actual code required for the PIN your purchased.
Please do retry?
Paul says
Same with mine
meGbewat fundul says
You said I should keep trying but MTN is treating to block my line after two times attempt? Soo annoying😡
Tim says
Wow..
Please contact customer service.
Kingsley says
What sort of nonsense is this mehn..! Trying so hard to keep my lines running and Mtn keeps making it difficult to recharge by asking me to try again later each time I try loading cards with this nonsense *3551*.
You guys at mtn need to step up your game or else the next revolution will be #endbadnetworks.
Tim says
Please do retry. Thanks
Ritosky says
What if I decide to still use *555* for a ten digit code, what’s the implication?
Tim says
It will not load. Thanks
Onochie says
My card is showing but i cant make call and i do t know why,and what to do
Tim says
Please what error are you getting, try calling another number. The issue also might be from your device. Thanks
Onochie says
My card is showing but i cant make call and i do t know why
SOLIU MOSHOOD says
What is solution of mtn recharge card ten pin please tell me recently code.
Tim says
It is not for all. Please do check card for which. Thanks
kelechi says
I loaded card and later I did not see it again
Tim says
Maybe you have subscribed to a service or you borrowed money on your number. Thanks
najib abdullahi says
I heat mtn b/c they cheat nigerian peoples