How to register or reset PIN for Stanbic IBTC Bank USSD transaction
The processes listed below will guide you on How to register, create or reset PIN or for Stanbic IBTC Bank USSD transaction:
Register For Stanbic USSD
Dial *909# on the phone number you use to open your Stanbic IBTC Bank Account (or where you receive your alert) then press 6 for other services, Press 1 for My Bank, then press 7 to Create PIN, then follow the other instructions.
To reset your pin
Dial *909# on the phone number you use to open your Stanbic IBTC Bank Account (or where you receive your alert) then press 6 for other services, Press 1 for My Bank, then press 6 to Create PIN
Forgotten PIN for Stanbic IBTC USSD Transaction
Have you forgotten Your PIN for USSD or PIN is not working, Please you will need to visit a branch and meet a Customer Service agent for assistance on resetting or reactivating Your PIN.
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Hope with this, You have learnt How to register or reset PIN or Account for Stanbic IBTC Bank USSD transaction.
Please share and like below, also comment below for any problem faced or encountered.
Please share and like below, also comment below for any problem faced or encountered.
My attendance pin is not available
I can’t enter my pos account
I tried using ussd code
They are showing me you don’t have access to this service
Pls what can I do
I tried using my stanbic internet banking to make transfer but its saying pin deactivated, what should i do because i cant get to the bank presently and need to make the transfer urgently
I forgot my stanbic Secret word how can I get it
Please visit a branch to assist with registration. Thanks
Am creating ussd code but any code I put they will bring out NOT USE CONSECUTIVE so what next will I do.
I was using my account before but now it not working
Please visit a bank branch for assistance. Thanks
Please how can i retrieve my secret word without going to the bank
Please contact bank customer service
Were is your branch in ogun state
Please How To Activate Stanbic IBTC Bank Nigeria USSD code How To Activate Stanbic Bank IBTC
Please visit a branch to assist with registration.
I’m trying to reset my online banking account password, it saying my internet banking account is locked out
Please visit a branch to assist with Pin reset
Please why did I always fail to receive otp each time I want to make a online transaction with my stanbic bank
Please visit a bank branch customer service to assist to resolve this.
i was trying to transfer money on my online banking and is writing transfer fail due to pin deactivated multiple failed validation attempt
Please do make sure your PIN is right.
What does it mean for my customer profile to be deactivated?, It doesn’t have any thing to do with the bank account right?
And what do I need to do?
Please you need to register to use USSD. Thanks
How do I reset my secret word..and its always showing customer profile deactivated whenever I want to make transfers
Please visit a branch or please use any of the channels in this article to contact the customer service https://aboutdevice.com/stanbic-ibtc-bank-customer-care-phone-number-email-social-media/
I opened @easewallet some months back and now i wanted to reset my pin ,but they asked me to put secret ward which i don’t know, because i forgot almost all the information i used during opening the account. Please i need help
Please visit a branch for PIN reset or reactivation. Thanks
Please, I need help, I forgot my pin and I need to reset it. And besides, what’s enter secret word means in resetting a stanbic Bank
Please visit a branch to help reset or reactivate the PIN. Thanks
What does it mean when i’m Trying to make a transaction and it’s saying pin deactivated. How do I reactivate it
Please visit a branch to assist with the reactivation. Thanks
Please I want to run my account without a debit card, but each time I try to create a pin, they keep asking for my card number. So I want to know if its possible to create a pin without a debit card
why is it telling me incorrect DOB
Please enter in the format specified
YYYY – Year
MM – Month
DD – Date
it requesting for my DOB
For security reasons and authentication. Thanks
Y is requesting for date of birth
For security reasons, to make sure you are the one. Thanks
i opened account with stabic ibtc but ve not gotten my account number,how do i get it please i need it its urgent.
I lost my debit card, how else can I create a pin please
Please visit a branch for assistance on registration. Thanks
Why do i keep having pin mismatch each time i entered a confirmation 4 digit pin even though i entered the same pin?
Please visit a branch to assist with this. Thanks
What does it mean when a customer attempt to make a transaction on mobile phone but keep saying “customer has no profile”
It means you have not registered for the USSD service. Thanks
I want to change d phone number I used to open my account….I lost d sim card
Please visit a branch to change phone number. Thanks
It’s asking for debit card number but I don’t have a debit card so what do I do? And how do I create a profile?
Please if you get a reply for this duly let me know
how can you register for stanbic bank ussd
Please follow the guide above, if it’s not working, please visit a branch to assist with registration. Thanks
Am trying to register for OTPbut the pop up message say that I have no profile old what do I do
Yes, you create one, if it doesn’t, please visit a branch to assist with registration.
OTP code needed to retrieve my wallet account.
The OTP has been sent to You on your phone, please do enter. Thanks
What does it mean when a customer attempts to make a transaction on mobile phone but it keeps declining with the statement *customer has no profile*
It means You have not registered to use USSD. Thanks
I tried transferring money from my wallet with a wrong pin and I’ve not been able to get another pin.
Please visit a branch and ask for PIN reactivation. Thanks
Your staff didn’t allow us into the bank at Agege motor road Mushin.
Please do visit opened branches. Thanks
I want to transfer via ussd but i don’t have an ATM card to activate it….this is my 1st time
You require a debit card to register for Stanbic IBTC USSD. Thanks
I am having problem with my app pin and currently not in Nigeria, I have been calling the hotline for help all to no avail what can I do?
Please contact customer service on email
My name is Adekoya monsurat I will like to have a pin reset for my wallet number
Please visit a branch to assist to resolve this or contact customer service on email
My profile is tell me deactivated how do I activate
Please register again. Thanks
I tried registering for used code, but it asking for the last digit of my atm card and I don’t have any yet. Tried registering for the mobile app also, and I didn’t receive any secret code on my registered line. Please what can I do urgently thanks
Please your ATM is required for registration. Thanks
Code is advicing to use app, I have stambic mobile app
Both stambic wallet app and code is showing error
Please I need urgent attention here’s lockdown period. I can’t cope anymore please come to my rescue as soon possible
If you have forgotten your PIN, you will need to visit a branch for PIN reset. Thanks
Please I have been battling with my wallet account saying error
I tried using the reset pin still showing error
If you have forgotten your PIN, you will need to visit a branch for PIN reset. Thanks
hello please help, i am trying to transfer through the stabic internet banking but there is no option to transfer on the site. kindly assist on how to go about it. thanks
Please its possible to transfer, please check the options and check guide on the page. Thanks
I need transfer pin,my debit card has expired and I have been trying to generate a new pin but am unable to do so, please I need the money
A Debit card is required for Stanbic IBTC USSD transaction. Thanks
I wanted to transfer money from my account but I don’t have pin and my debit card has expired.please,I want to use the money and I don’t know another method I can use to transfer it
Use internet Banking or the Mobile app, an ATM is required for registration for Stanbic Bank USSD transaction.
I have been trying to transfer money to someone but it kept saying my profile has been deactivated. What is the meaning of that
Please You have to create your pin again, that is you have to register for USSD again. Thanks
I tried to register the ussd code on stanbic ibtc, but it keeps telling me to enter the last 4 digits of my ATM card but I don’t have any yet cuz its a new account.. Pls help me out cuz I can’t visit the bank now cuz of lockdown, and I need the money urgently
The debit card is required for USSD registration for Stanbic IBTC, please I will advise you use Internet banking (If you registered). Thanks
I tried to register for USSD on stanbic ibtc but i was asked to enter the last four digits on my debit card but I do not have a debit card and d bank is on lock down. What do I do?
I tried to apply for USSD on stanbic ibtc but was not successful. The message I was receiving is “You airtime purchase filled. What can be the problem
Please the tutorial has been updated, check out the update. It will solve the issue. Thanks
Bank are not open in ogunstate now ,abeokuta prescly, pls how can I get my transfer code ,I still have my register number with me,pls help me I’m hungary
Dial the code *919# to begin the process. Thanks
Please whenever I enter the code it shows “buy airtime” for the first option number 1, what can I do?
Try to perform a transaction and the registration process will begin. Thanks
Pls, my master card is expire last month, and I want to get a transfer code, how am I going to do?
stanbic bank
I pressed wrong pin and now its not working… Showing the account is deactivated… Inlodged complain to the customer care, i was told to create another pin. Whichever since then, showing service malfunctioning. Pls help out
Please retry, try to register for the service again. Thanks
Pls how do I change my mobile number to receive alert
Please visit a branch and apply. Thanks
I want to transfer to another bank and I don’t have pin,how can I do it,without my ATM card
You could register or sign up for Internet Banking. Thanks
Please I try to locate any agent around my house I couldn’t find it because of lockdown and I don’t have ATM card please is it anyway that I can do transaction without ATM card
You can used USSD or Internet Banking. Thanks
Have forgotten my pin
Please visit a branch for PIN reset or reactivation. Thanks
how do I register to use the ussd transaction
Please use the USSD and follow the instruction stated. Thanks
Pls how can i create my pin i dnt hv a debit card
Same here Dyna
Really need a way out cause am out of cash…Abeg
Please you would need to visit a branch to assist with this. Thanks
Please does registration of pin affect my Atm card withdrawal pin
No, the PIN are different, this is for USD, while your ATM also has its PIN. Thanks
Hello, pls what can I do if my internet banking is showing me locked out
Please a customer representative to help fix this through email or social media profiles. Thanks
How do I register for USSD, cos I’m trying to register for my pin and the reply is that I have no profile
No profile means you will have to manually add Your account Number in order to create a profile. Thanks
How do I add my account number?
Please try to register and then follow the instructions. Thanks
Good evening Mr Tim, pls is can I get ATM without upgrading my account?
I opened dis Stanbic account at Nysc orientation camp and I want to upgrade d acct bt d ATM number is required which is yet to be given to me
Please reapply for another ATM, the process the upgrade of the account at one of the branches.
Why is it telling me customer has no profile
It means you have not registered to use USSD. Thanks
D date on it is 09/20 and i av enough airtime on my line
Please do retry, it might be due to error. Thanks
Good morning, i followed the above steps and asked me to enter the last 4 digit of my debit card, after that i entered four digit numbers and is telling error
Please hope the Debit card has not expired, and also please do retry and make sure you have some money on the SIM card (Although no amount will be deducted). Thanks
Am trying to check my balance by it’s telling me profile deactivated.why
Please try to register again to add the account. Thanks
Please I block my Atm before and I want to open it again and I no want go to bank is there any way for me to open it in internet
Contact Customer care email or call, but they will need a physical verification, but they might be considerate due to the coronavirus pandemic.
I have forgotten my Moblile 5digit pin how can I change it
You need to visit a branch for PIN reactivation or reset. Thanks
I can’t remember my secret word. What do I do?
You will have to visit a branch for a reset. Thanks
I try it but not going I just want to collect pin pls how do I do that and I need d money that Is their
Please don’t get this?
My account has been deactivated pls reactivate it
Please visit a branch to fix this. Thanks
How do i reset my stanbic pin for mobile transfer
Please follow the guide written there.
Currently my account is telling me customer profile deactivated and of I try create another account it says account already exist what should I. do to reactivate my account/profile
Yes, please do that to see if it is fixed. Thanks
Hi. I just opened an account online but its asking for pin , how do I get that …also I don’t have ATM card yet.
While creating an account, you created a PIN, please input the PIN if you did not, please create a PIN.
have been trying get my ussd code pin, but its showing me anything. I even dialed *909*1*7# to get my pin, its directing me back to the main list of *909#. what should u do?
Please follow the guide after pressing *909# and have you registered for USSD transactions? Thanks
Please how do I activate my pin after the deactvation
Please visit a branch for reactivation.
My transfer code is saying customer profile deactivated
Good day ,i created a pin for use on my phone for ussd , it told me successfully however the pin is not working . it is telling me that soap request not understood. Even to check my balance is a problem. What should I do now ?
Please visit a bank branch to lay the complain. Thanks
Please sir my mobile banking app was block I need help pls, I’m with the Sim I received alart with please I can’t go to any branch now I’m in Benin Republic and I don’t have ATM or anymeans of withdrawing please sir help me..my number
Please send an email to the customer care. Thanks
Please I will advise you register for Internet Banking.
Have you fix it
good day sir
please I’m seriously in need of an assistant because I just open a new stanbic account which they have send my internet backing ID and the asked me to change my password
but unfortunately I don’t apply for ATM card and seriously I’m desperate to use a banking APps to control my account and my financial affairs
I need a guide how to resets a new pin
because try all I could it showing me a character
how does new will look like before been accepted on the apps
You need to go to a bank branch for PIN reset.
I open an account online and since they have not upgrade my account..please I need help
Please check back at a branch.
Please I want to open an account hv bn trying to do it using d Ussd pls can any one come down to our office to open it for I and my colleague at Gwarinpa Kado bimko estate
08100410565
I dialed *909*1*7# and it said number cannot be completed as dialed. Are there more numbers in the phone number?
Try to dial *909# and follow the on screen prompt.
I have not received OTP to register on app…. why?
How do I change the Sim am using to receiving alert
Visit a bank branch and ask for change of phone number.
Thanks, I had the same problem and used ur method and it actually worked, I was quite frustrated before using it.
You are welcome.
I want to create a pin for ussd transaction but I don’t have an ATM card. Please help me out
Please visit a branch, you will need it.
Please how can I register for stanbic mobile banking? Because I have tried to put my account number after dialing *290# but it has failed. Help me
The code for Stanbic IBTC is *909#. Thanks
I wanted to transfer from my wallet account to my account buy saying errors
It seems Stanbic IBTC is having a network error of recent. Please do try back
Kindly assist me to reset my pin, i mistakely enter password three time.
If this is on an ATM, you will need to visit a branch for PIN reset.
But if this is on the USSD platform, you need to know your former PIN in order to Reset to a new one. Thanks
Step on how to reset pin on the stanbic app
This is for USSD.
Please visit a bank branch for that. Thanks
i have register before for transaction through my phone but my phone get small issued then i flash it so i save the internet banking ID on my phone with password but, now i wanted to do the transfer now with my phone and it was asking for internet banking ID & Password please kindly check it for me
I wanted to transfer money from my STANBIC Ibtc account to another bank account using ×909# but the feedback message that I received is this: customer has no profile. What can I do?
Please you will need to register with the phone number you used while opening the account. Then you will be able to perform all transactions. Thanks
I did use d mobile number but it’s stil bringing the option
Abeg what’s happening, I got credited in my Wallet today but it’s saying No customers profile while trying to transfer, Do I have to recreate a new account. Please reply Thanks
I have not receive OTP for my mobile wallet number during the last OBR2 for immunization with this number, all I want is OTP for 08033129306. Thanks and God bless.
Please i was funded by stanbic wallet
I want to transfer into my bank acct please
What do i need to do
pls sir I need otp code for my wallet ok sir
Please i was funded by stanbic wallet
I want to transfer into my bank acct please
What do i need to do
I have gotten an stanbic ibt wallet account but has not been issue code to access the account plz help me
Good morning, pls there is money in side my E wallet but I don’t have Otp to transfer the money ,pls help
Pls am trying to create an account with Stanbics mobile money but it seems someone already used my sim to create it and I don’t know the person can I output the persons account?
Pls what do I do?
I have tried severally to use your USSD code to make transaction but all I get at the end was “Customer profile deactivated”.
What can I do.
Thanks
please ow can I do the code that was sent to me by stanbic BT I don’t have an account with them and my money was paid inside the account,so ow can I transfer it to my other account
Pls I do received alert with the Num I use to open account but now I dont received alert again
i open alc and i use to collect money on counter or atm so my atm due nd i wont to collect money nd they me dat without
Any time I want do any transaction on my phone using *909# it says customer has no profile, and I don’t know what to do
Dial *909# then go to “My bank” then 6 (change pin). Once you do that, it’ll work. Got this from their official twitter handle last night.
The number I used to receive alert am not using it again so I want to check my number with going to bank again
Am not in Nigeria I opened the account online how can I make use of it with out ATM card, I have some money in it and I want to recharge my mtn line help. I need to create pin without atm
I’ve been trying to create a pin, after I followed the instructions and typed the last 4 digits of my ATM card and also typed the pin I want twice…..It’s showing ” OTP validation failed”. Please what could the problem and tell me the solution please, i need to make transfer
Please visit a Stanbit IBTC bank branch close to You for a quick fix. Thanks
Can I generate a pin without ATM? I just need it for tansfer
Nope, you require your ATM card for authentication. Thanks
Hello, I am trying to register to use USSD code. How do do that please?
Use the phone number you use to open the account, then dial the code and then attempt to perform a transaction, it will require you to provide you ATM card details and then you can create your PIN. Thanks
I forgot my atm pin how do I reset it?
You have to visit the bank and the bank Customer care will assist You to Reset the pin to a pin of your choice.
reset my transfer pin
How do I change my transfer pin without an ATM I mean last 4 digit
I misplaced my phone that I saved my account number so how can I get it without going to the bank
I have wallet account with stanbic bank but I forget password now .
How can I reset or retrieve it.
Try reregistering, and you will be sent another OTP.
Pls sir….I was sent an otp to my Mobil sim I used in registering Stanbic ibtc wallet… I mistakenly deleted the SMS… Now I couldn’t get access to my wallet… Pls Sir how do i reset or get new otp
Please how do I set my mobile money short code.
Please I do not understand the question?
Do You mean how to set your pin?